Executive Assistant: Martell Group

Serv Recruitment Agency•Kelowna, BC

2d•Onsite

About The Position

Serv, a global executive recruitment partner, is hiring on behalf of our client, Martell Group, for an Executive Assistant. Martell Group is on a mission to help ambitious entrepreneurs become the best versions of themselves while building extraordinary businesses. Led by award-winning entrepreneur and investor Dan Martell, the company supports founders through world-class education, coaching, media, and investments. The team lives by three core values: Be the example. Growth mindset. Simple scales. We scale with simplicity, not complexity. Build the people. We build people, the people build the business. This Executive Assistant role is a pivotal position supporting the Chief of Staff, ensuring seamless coordination, communication, and execution of strategic priorities. This role enables the Chief of Staff to operate at the highest level while helping create operational excellence across a fast-moving organization. The ideal candidate thrives in dynamic environments, anticipates needs before they arise, and consistently creates leverage through exceptional organization and execution.

Requirements

Proven experience in executive support or high-level administrative roles.
Exceptional organizational and time management skills.
Outstanding written and verbal communication abilities.
Proficiency in project management tools and office software.
Strong attention to detail and ability to manage multiple priorities simultaneously.
Ability to thrive in a fast-paced, dynamic environment.
High emotional intelligence and strong interpersonal skills.
Discretion and respect for confidentiality.
Growth mindset and openness to continuous learning and feedback.

Nice To Haves

Has experience supporting ultra-high-net-worth individuals, professional athletes, celebrities, founders, or high-profile executives.
Understands the level of discretion, professionalism, and white-glove service required in high-trust environments.
Is exceptionally proactive and anticipates needs before they arise.
Is massively organized and enjoys creating order out of chaos.
Is comfortable managing strategic communication and high-value relationships.
Is resourceful, adaptable, and able to operate with minimal direction.
Demonstrates executive presence, emotional intelligence, and sound judgment.
Takes complete ownership of outcomes and thrives in a fast-paced environment.
Brings a hospitality mindset with a passion for creating exceptional experiences behind the scenes.

Responsibilities

Manage the Chief of Staff's calendar, including scheduling meetings, coordinating appointments, and resolving conflicts.
Coordinate travel arrangements and prepare detailed itineraries for business travel.
Handle correspondence including emails, calls, and scheduling meetings with key partners and clients.
Manage confidential information with discretion and professionalism.
Create, refine, and maintain systems to streamline daily operations.
Support project management efforts to ensure timely completion of goals.
Prepare meeting agendas, reports, presentations, and follow-up materials.
Monitor and prioritize professional commitments.
Ensure operational efficiency by anticipating needs and proactively solving challenges.
Adapt quickly while balancing a diverse range of responsibilities with professionalism and efficiency.