Executive Assistant

ServiceNow•New York, NY

12h•$104,400 - $172,300•Hybrid

About The Position

This role involves providing comprehensive administrative support to leadership, optimizing their time, and assisting with various organizational tasks. The Executive Assistant will manage complex calendars, draft correspondence, arrange travel, and help with new hire onboarding. A key aspect of this role is the ability to integrate AI into work processes and decision-making.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
5+ years' experience supporting VP level
Highly organized with exceptional communication skills and ability to manage a variety of high-priority projects from multiple management and professional levels
Professional demeanor and soft-skills
Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs
Experience handling confidential materials
Ability to travel 5-10%

Nice To Haves

Desire to grow and take on your own projects
Positive and personable can-do attitude

Responsibilities

Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
Draft and prepare routine and advanced correspondence including emails, presentations and reports.
Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
Assist leadership and organizations by optimizing usage of time.
Make decisions regarding short-term priorities and work activities.
Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport.
Maintain Leadership expenses/credit card reconciliation.
Identify issues within the organization and initiate or facilitate solutions.
Assist internal departments with the setup of new hires.
Assist new hires with processes including expense reporting and travel systems and other internal processes and tools.
Compile, prepare and process Leadership expenses and credit card reconciliation where needed.
Coordinate regular internal executive level workstreams and events– including planning logistics, stakeholder engagement, and follow-ups.