Executive Assistant (Practice Operations)

Milliman•Eden Prairie, MN

1d•Remote

About The Position

The Executive Assistant will serve as a trusted partner to MARA's leadership team, helping increase our effectiveness, capacity, and decision velocity by reducing friction, improving coordination, and ensuring important work moves forward. This role supports our leaders across a wide range of executive support, project coordination, communications, and operational responsibilities. Success in this position comes from anticipating needs, staying organized amid changing priorities, following through on details, and helping a fast-moving team operate more smoothly. Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ( https://www.milliman.com/en/social-impact ) to learn more about Milliman’s commitments to our people, inclusion, and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

Requirements

7+ years of experience supporting executives, teams, or complex business operations
Exceptional service orientation and genuine desire to help others succeed
Outstanding organizational skills and follow-through
Strong written and verbal communication skills
High discretion, integrity, and sound judgment
Ability to manage multiple priorities while maintaining attention to detail
Strong project coordination and administrative skills
Excellent relationship-building skills and ability to work effectively with people at all levels of the organization
Comfortable operating with influence rather than authority
Comfort working independently in a remote environment
Proficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, and SharePoint
Curiosity about how AI tools can improve productivity and collaboration
Low ego, high ownership mindset
Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Nice To Haves

Executive Assistant support for senior leaders
Consulting, professional services, healthcare, legal, or technology environments
Project coordination or PMO support
Event, retreat, or meeting planning
Recruiting coordination or HR administration
Process improvement and workflow design

Responsibilities

Manage complex calendars, meeting schedules, and executive priorities
Coordinate travel, hotels, retreats, offsites, and team events
Prepare meeting materials, agendas, and follow-up communications
Track action items and help ensure commitments are completed
Support expense management and Concur submissions
Assist with presentation development, formatting, proofreading, and version control
Conduct document comparisons, redlines, and version reviews
Draft correspondence, gather information, and support executive communications
Support legal review processes and contract coordination activities
Coordinate recruiting activities, interview scheduling, and HR-related workflows
Support all-hands meetings and internal communications
Support staff career development, goal tracking, and policy administration efforts
Coordinate special projects on behalf of leadership
Support annual planning efforts, retreats, offsites, and practice initiatives
Gather information and input from leaders and team members
Help organize materials related to growth initiatives, ownership discussions, and business planning
Maintain project plans, timelines, and follow-through across multiple initiatives
Participate in highly confidential meetings and discussions
Prepare and maintain sensitive business materials and records
Support compensation, bonus, and people-related processes
Exercise exceptional judgment and discretion when handling confidential information
Introduce and refine processes that improve efficiency, standardization, and collaboration
Use AI tools such as Microsoft Copilot and ChatGPT to accelerate drafting, summarization, scheduling, information synthesis, and presentation development
Help identify opportunities to reduce administrative burden across the practice
Continuously look for ways to make work easier, faster, and more effective for the team
Identify and solve small but persistent obstacles before they become bigger problems.
Take ownership, notice what needs attention, and quietly help the entire practice operate more effectively.

Benefits

Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.
401(k) Plan – Includes a company matching program and profit-sharing contributions.
Discretionary Bonus Program – Recognizing employee contributions.
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.
Holidays – A minimum of 10 paid holidays per year.
Family Building Benefits – Includes adoption and fertility assistance.
Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.
Life Insurance & AD&D – 100% of premiums covered by Milliman.
Short-Term and Long-Term Disability – Fully paid by Milliman.