Executive Assistant - PA Substation Services

FirstEnergy•Reading, PA

6d•Onsite

About The Position

The Executive Assistant provides administrative, strategic, and operational support to the Pennsylvania Substation leadership team. The role calls for exceptional judgment, professionalism, discretion, organization, and the ability to act as a seamless extension of executives. The successful candidate will anticipate needs, manage complex relationships and competing priorities, and coordinate internal activities as well as support executive engagement with external stakeholders. This is a full-time, on-site position with FirstEnergy Service Company in Reading, Pennsylvania. The position is classified as non-exempt. The company requires the successful candidate to pass its Support and Administrative Selection System (SASS) test.

Requirements

High school diploma or GED.
At least 7 years of experience in progressively responsible administrative support roles.
Pass the company’s Support and Administrative Selection System (SASS) test; the posting also identifies this as the Company’s EEI SASS test.
Expert proficiency in Microsoft Office, including Outlook, PowerPoint, and Excel, with the ability to design and edit complex presentations and materials.
Excellent verbal and written communication skills.
Ability to meet deadlines and make informed decisions about priorities and time management.
Exceptional organizational skills and attention to detail.
Demonstrated commitment to performance excellence.
Integrity, professionalism, and discretion in handling confidential information.
Strong business acumen and sound judgment.
Ability to build effective relationships with stakeholders at all organizational levels, including senior executives, employees, customers, and external partners.
Ability to think creatively and respond quickly in high-stakes situations.
Ability to thrive in a fast-paced environment while maintaining accuracy.
Strong teamwork skills and a collaborative, service-oriented approach.
Ability to work independently on special assignments and recommend process improvements.
Excellent customer service, interpersonal, and relationship-building skills.

Nice To Haves

Experience with Concur, Coupa, and/or SAP.

Responsibilities

Demonstrate commitment to safety, including maintaining a safe workplace for coworkers.
Manage executive calendars and travel, prioritize inquiries, resolve scheduling conflicts, and make recommendations to support efficient scheduling.
Perform administrative work, including preparing meeting information, composing correspondence, producing complex documents and presentations, maintaining contact lists and filing systems, arranging travel, processing expense reports, and supporting special projects.
Keep senior leaders informed of upcoming commitments and responsibilities and ensure timely follow-up.
Handle sensitive information and materials with discretion and confidentiality.
Support other executives as needed and perform additional duties as assigned.
Coordinate meetings and events, including creating agendas, coordinating presenters, managing time, documenting decisions, and tracking follow-up actions.
Represent executive priorities and expectations in internal forums to promote alignment and accountability.
Anticipate issues requiring executive attention and escalate them appropriately.
Ensure meeting materials, briefings, and background documents are complete, accurate, and aligned with strategic priorities.
Partner with senior leaders by anticipating needs, identifying priorities, managing competing demands, and independently resolving issues.
Research, collect, and analyze information to support executive decision-making.
Use business acumen and judgment to manage complex situations with minimal guidance.
Coordinate across functions and follow through on major initiatives to ensure deadlines and deliverables are met.
Draft, refine, and review internal and external communications for clarity, consistent tone, and alignment with strategic priorities.