Executive Assistant

Maven AGI•Boston, MA

13d

About The Position

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences. We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies. We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost. Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe. As we continue to grow, we’re looking for an exceptional Executive Assistant (EA) to be the right hand to our leadership team and a key player in ensuring seamless operations across the company. We need a resourceful, highly organized, and proactive Executive Assistant who thrives in a fast-paced startup environment. As our EA, you’ll wear multiple hats—supporting executives, managing executive presence at events, overseeing the company calendar, and driving operational efficiency. You’ll play a crucial role in keeping our leadership team focused and driving collaboration across the company.

Requirements

3+ years as an Executive Assistant or Chief of Staff, with strong references who feel deeply connected to you and the value that you drove in your role.
Honed executive presence as you’ll be in a variety of settings representing the company, our leaders and yourself.
Excellent communication skills across multiple formats (email, slack)
Thrives in a fast paced environment and can flex to meet different personality types across a leadership team.
Build a standard of how we execute with speed and effectiveness.
Expertise in getting to success with difficult stakeholders, complex problem sets and internal and external factors.
Experience working cross-functionally at all levels of the organization to ensure problems are solved, priorities are clear and output is met.
High energy, meticulous, entrepreneurial mindset, disciplined execution, leads by example, high level of discretion and a passion for building high functioning teams.

Nice To Haves

Preferred experience with start-up environment, event planning and people operations support.
Preference with experience using Google Workplace.

Responsibilities

Provide comprehensive administrative support to the CEO, CTO, and CRO, including calendar and schedule management across time zones, travel coordination (flights, hotels, ground transport, and detailed itineraries), inbox triage, and expense tracking.
Ensure executives are prepared, on time, and focused on their highest-value work.
Serve as a gatekeeper and first point of contact, prioritizing and handling incoming communications while exemplifying Maven AGI's values to internal and external stakeholders.
Act as a connective layer between the CEO, CTO, CRO, and the broader leadership team, facilitating communication, surfacing blockers, and keeping cross-functional initiatives moving forward.
Manage end-to-end logistics for third-party events, conferences, and speaking engagements where the leadership team are participating, including submission coordination, scheduling, travel, on-site preparation, and follow-up.