Executive Assistant to Officer

FIS • Jacksonville, FL

12d • Hybrid

About The Position

The C-Suite Executive Assistant (EA) provides high-level administrative support to executive(s) and their teams, ensuring timely responses, efficient coordination, and seamless execution of daily operations. This role demands agility, discretion, and a proactive mindset to orchestrate schedules, global communications, and cross-functional collaboration with speed and accuracy. This role is required to reside in Jacksonville, FL as you will need to report into the office. This is not a virtual role but may have flexibility for some hybrid days. You’ll be part of the Executive Assistant Center of Excellence (EA CoE) – a global community redefining what it means to be an EA at FIS. The CoE drives operational excellence, collaboration, and capability building across the EA network. Together, we enable consistent standards, build connections across regions, and elevate the impact of executives we support. Our EAs are trusted strategic partners, not task managers – they anticipate, translate, and deliver with precision. If you’re energized by complexity, grounded in detail, and excited to play a pivotal role in how FIS operates, this is where you belong.

Requirements

• Minimum of 5 years as an Executive Assistant supporting C-suite (President or above) is required to be considered.
• You must be a self-starter, who needs little to no supervision, is decision maker, and has a strong ability to push back when needed to keep Executive on task.
• Strong ability to contribute ideas, be part of the leadership team, and be an ambassador for the Executive and team.
• Experience with coordinating International Travel is required
• Extensive knowledge of methods and techniques to perform general clerical administrative duties and proficiency in common industry applications.
• Specific expertise in MS Outlook, MS Word, Excel and PowerPoint, Teams, SharePoint required
• Ability to follow-through on open items and strong attention to detail
• Ability to maintain confidentiality, communicate information to others effectively, and maintain accurate records
• Ability to adapt to change and react to evolving business needs
• Familiarity with AI-enhanced productivity tools and a willingness to adopt emerging technologies to improve processes and outcomes.
• Willingness to effectively manage executive calendar and set expectations as needed
• Willingness and ability to learn new company processes and policies quickly and translate that information to the executive
• Effective written and verbal communication skills
• Ability to establish and maintain effective working relationships with executives, employees, clients and public

Responsibilities

• Performing administrative duties for the executive and team to ensure timely responses and quick turn-around times.
• Manage the schedule including arranging appointments, travel, expense management, conference calls, etc.
• Performing various high-level administrative duties including executive and personal assistance to meeting planning, coordination of agenda, and handling meeting requests.
• Builds strong relationships with other Executive Assistants, enabling close collaboration across teams.
• Provide "gatekeeper" role, providing a bridge for smooth communication between the executive and stakeholders, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.
• Work requires analysis and use of initiative and independent judgment, ability to anticipate business needs proactively.
• Remains knowledgeable of corporate policy.
• Often called upon to interpret and communicate executive intent to other employees.
• Exercises judgment within generally defined practices and policies to meet objectives.
• Works under minimal supervision with excellent customer service, time management and organizational skills.
• Drive end-to-end preparation for internal and external meetings, serving as a liaison to request materials, align stakeholders, and secure sufficient prep time for the executive.
• Edits materials for grammar, punctuation, clarity and sentence structure.
• Distributes prepared materials to appropriate parties, e.g., executives, clients, etc. and revises as directed.
• Application of communication skills, both written and verbal, to share knowledge and updates effectively and efficiently as needed.
• Maintains files on correspondence, reports and other records and keeps the executive and the leadership team informed of meeting changes.

Benefits

• Ample development resources to help advance your skills.
• Opportunities to help tackle industry-defining challenges and actively redefine the future of financial services and technology.
• The time to give back to local charities in your community.
• A collegial environment where collaboration, flexibility and respect are top of mind.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed