About The Position

We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. In this role, you will have a seat at the leadership table -- keeping executives organized, focused, and equipped with the right information at the right time. Your work will span a wide range of dynamic opportunities, from coordinating key leadership agendas to supporting senior executives in showing up at their best every day. Most importantly, you will become an indispensable partner that people across Apple know they can count on. The ideal candidate thrives in a fast-paced, change-oriented environment and brings self-motivation, sound judgment, and an unwavering attention to detail to everything they do. This is a demanding and rewarding role that calls for flexibility, exceptional communication, and a genuine passion for supporting others.

Requirements

  • 5+ years experience supporting high-level executives
  • Experience with administrative support including strategic calendar prioritization, event planning, travel logistics, expense reporting and project management
  • Experience providing high-level administrative support to executives in a dynamic, fast-paced environment
  • Exceptional communication, organizational, time management, and administrative skills with a solutions-oriented mindset, strong sense of urgency, and relentless attention to detail

Nice To Haves

  • Experience supporting VP, SVP, or C-level executives in the technology industry
  • Experience navigating ambiguous challenges with curiosity, adaptability, and creative problem-solving
  • Experience working effectively across a highly matrixed organization spanning multiple time zones
  • Strong negotiation and interpersonal skills with the ability to influence and collaborate across diverse teams
  • Genuine passion for building team culture and fostering a positive, inclusive, and productive work environment
  • Proficiency with Apple products, including Calendar, Apple Mail, Apple Keynote, Quip, and other productivity systems

Responsibilities

  • Serve as a trusted operational partner, managing complex cross-functional calendars and seamlessly coordinating meetings across live, video, and conference call formats.
  • Develop a thorough understanding of team operations, culture, policies, and procedures to anticipate needs and support the business with confidence.
  • Plan and execute offsite meetings.
  • Interface daily with other Administrators across Apple.
  • Handle highly confidential and sensitive information.
  • Process expense reports.
  • Support equipment and tech lab needs.
  • Welcome new employees through a seamless onboarding experience.
  • Manage day-to-day team support spanning global locations.
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