Executive Assistant & Personal Assistant to Founder & Chair

Mojo Supermarket•New York, NY

5d•Onsite

About The Position

Mojo Supermarket is seeking an exceptional Executive / Personal Assistant to support their CEO and Chairperson across both their professional and personal lives. This is a high-trust, high-ownership role for someone who is exceptionally organized, resourceful, and comfortable operating in a fast-moving creative environment. The assistant will become a central point of coordination for the two principals, helping manage their time, priorities, communications, travel, and personal logistics. The role is primarily based in the NYC office five days a week, with occasional needs at the principals' residences or elsewhere in New York City. Some travel may also be required. The ideal candidate anticipates needs, connects dots, makes good judgment calls, and creates order without unnecessary process. They are comfortable managing complex calendars, rerouting travel, coordinating household repairs, securing reservations, and solving unexpected problems. Proximity, context, and trust are key to this role, enabling the assistant to understand the day's status, changes, and upcoming events, and to handle tasks independently.

Requirements

4+ years of relevant experience supporting senior/C-Suite level leaders or operating in a high-touch, fast-moving environment.
Exceptional organization, judgment, and discretion.
Ability to anticipate needs, manage competing priorities, and figure things out.
Low ego, high confidence.
Entrepreneurial and resourceful mindset.
Independent work ethic, taking pride in excellent work without constant direction.
Fast and decisive, comfortable making thoughtful decisions with incomplete information.
Calm under pressure, able to assess situations and fix what can be fixed.
Highly discreet, understanding that trust is earned and protected.
Polished, warm, and culturally fluent representation skills.
Emotionally intelligent, perceptive about people and adaptable to different communication styles.
Exceptional organization and attention to detail.
Excellent written and verbal communication skills.
Experience with complex calendars and domestic/international travel.
Comfort handling meaningful personal-assistant responsibilities.
Fluency with modern workplace technology and AI tools.

Nice To Haves

Familiarity with the pace and rhythm of a creative advertising agency is a plus.

Responsibilities

Own and gatekeep complex professional and personal calendars, balancing competing priorities and protecting executive time.
Develop a deep understanding of the business, priorities, and relationships to make thoughtful decisions about what requires attention and when.
Manage scheduling and serve as a key point of coordination for internal and external requests.
Help manage the flow of email, Slack, and other communications, identifying priorities and drafting responses as needed.
Ensure the CEO and Chairperson have the context and materials they need by coordinating with appropriate teams and keeping information accessible.
Track commitments and follow-ups to ensure important matters are not overlooked.
Manage domestic and international travel end-to-end, including flights, hotels, ground transportation, reservations, and detailed itineraries.
Anticipate travel needs and preferences, and coordinate professional and personal plans for seamless integration.
Serve as a real-time point of coordination while principals are traveling, managing changes, scheduling, outreach, and unexpected needs.
Manage personal appointments, reservations, events, tickets, gifting, shopping/returns, and other day-to-day needs.
Coordinate personal and family travel as needed.
Manage household and property needs, including recurring services, vendor and landlord relationships, repairs, maintenance, deliveries, access, and home projects.
Support personal administrative and financial logistics as appropriate.
Handle or coordinate errands around NYC, knowing when to take something on directly and when to engage a vendor or other resource.
Learn preferences and build systems around recurring needs to reduce the need for direction over time.
Conduct thoughtful research and present clear recommendations for professional and personal needs.
Take ownership of special projects and unexpected requests, driving them from problem to resolution.
Build simple systems and use technology and AI thoughtfully to make recurring work more organized and efficient.
Approach all tasks with resourcefulness, discretion, and a solutions-oriented mindset.