Executive Assistant / Office Specialist, SMCP Group
About The Position
SMCP is seeking an Executive Assistant to the CEO / Office Operations Specialist to provide administrative support to the President & CEO while coordinating the day-to-day operations and front-of-house experience of SMCP North America's Headquarters. This role serves as a key point of contact for executive scheduling, travel, meetings, reception, facilities, vendors, workplace experience, and employee and guest hospitality, ensuring an organized, professional, and welcoming environment that reflects the elevated standards of our brands and Group. The ideal candidate is organized, proactive, detail-oriented, and thrives in a fast-paced environment. This individual exercises sound judgment, maintains strict confidentiality, anticipates executive and workplace needs, and delivers exceptional service to leadership, employees, visitors, and external partners.
Requirements
- 3–5 years of experience in executive support, senior administration, office operations, workplace experience, or a related field.
- Exceptional organization, time management, and attention to detail.
- Strong written and verbal communication skills.
- Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
- A proactive mindset with the ability to anticipate needs, solve problems, and manage multiple priorities.
- A polished, professional presence with a strong hospitality and service orientation.
- Excellent judgment and the ability to handle confidential information with discretion.
Nice To Haves
- Previous experience supporting senior leadership strongly preferred.
- Bachelor's degree preferred.
- Experience within luxury retail, fashion, hospitality, or a consumer-facing brand is a plus.
Responsibilities
- Proactively manage a dynamic executive calendar, meetings, priorities, and scheduling.
- Coordinate domestic and international travel and detailed itineraries.
- Prepare presentations, reports, meeting materials, and expense reports.
- Track key action items and support timely follow-up on executive priorities.
- Handle confidential and sensitive information with the highest level of discretion.
- Support Executive Leadership, North America COMEX, Group, and other key company meetings and events.
- Coordinate meeting materials, presentations, conference rooms, audiovisual needs, catering, and guest logistics.
- Partner across departments to ensure executives are prepared and meetings run seamlessly.
- Serve as a welcoming and professional first point of contact for employees, executives, candidates, vendors, and visitors.
- Ensure reception, conference rooms, common areas, and other guest-facing spaces consistently reflect SMCP's elevated brand standards.
- Coordinate visitor hospitality, office events, interviews, and VIP or Group visits.
- Help create a workplace experience that is organized, polished, efficient, and welcoming.
- Oversee day-to-day office operations, supplies, workplace amenities, facilities needs, vendors, and building coordination.
- Proactively identify and resolve office and workplace needs.
- Partner with building management and internal teams on facilities, maintenance, safety, and office services.
- Support new employee arrivals and help employees navigate Headquarters resources and services.
- Partner with our Culture Committee to bring employee events, celebrations, and engagement initiatives to life.
- Help coordinate hospitality and special events that strengthen connection and the employee experience.
- Support special projects and cross-functional initiatives as needed.
Benefits
- Health, Vision, and Dental Insurance
- Generous shopping discount
- Generous PTO Bank
- 12 corporate holidays with early dismissals the day before the holiday.
- 401K Savings Plan
- Career Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
