Executive Assistant - Lead

Devereux • Villanova, PA

3d • Hybrid

About The Position

The Lead Executive Assistant to the CEO, COO and Board of Trustees is a high-level support role that blends administrative excellence with strategic coordination. The role functions as an administrative backbone and a strategic partner that offers real impact and meaningful advantages. In this position, you will serve as a strategic partner, amplifying leadership effectiveness, safeguarding executive focus, and enabling organizational goals. You will manage executive priorities by managing information and contact flow, providing critical context that supports sound decision-making for the CEO and COO. You will collaborate with a dedicated team of senior leaders who share a deep commitment to delivering high-quality care and services to individuals and families. Devereux is a leading nonprofit that delivers compassionate, evidence-based care to help people with emotional, behavioral, and cognitive differences to reach their full potential.

Requirements

• Associate's degree in business or other appropriate discipline, or equivalent experience; bachelor's degree preferred.
• Minimum of six (6) years of relevant professional experience as an organizational lead or second line people manager.
• Must have demonstrated proficiency in Microsoft Office Suite (i.e., Excel, Word and PowerPoint) and other business applications (e.g., Microsoft 365, database tools, virtual platforms.)
• Must have superior written and oral communication expertise, customer service skills, and an ability to independently follow up as required; Requires flexibility and an ability to adapt to the demands of rapidly changing priorities.
• Must demonstrate use of sound judgement and be able to make quick and accurate decisions independently.
• The desire to lead a team through inspiration and motivation, and a passion for establishing a best-in-class brand internally and externally.
• Experience providing administrative support to a member of Senior Management, preferably in a behavioral healthcare, finance, human services or other non-profit comparably sized, multi-site environment.
• Experience working successfully within a matrixed organization with multiple programs and demands, using discretion, tact and a sense of appropriateness of what can be communicated to whom.
• Ability to be adaptable, flexible, and change activities quickly.
• Must possess professional demeanor and judgement, be able to make quick and accurate decisions independently, and function as a member of the senior administrative support team, contributing to an overall atmosphere of cooperation.

Responsibilities

• Provide high-level administrative and executive support to the President/CEO and EVP/COO, ensuring the efficient day-to-day operation of the Office of Administration.
• Coordinate the preparation, review, and dissemination of executive and Board-related correspondence and communications.
• Plan and execute in person, hybrid and virtual conferences, board meetings, and events.
• Prepare, compile, and distribute materials for Board of Trustees meetings, executive meetings, and other governance-related activities.
• Support special projects and initiatives as assigned, ensuring timely completion and alignment with organizational priorities.
• Supervise and manage the national Executive Assistants in the Office of Administration, ensuring effective coordination of work assignments and cross-functional coverage.
• Evaluate administrative workflows and systems, and recommend process and system improvements to enhance efficiency, consistency, and service delivery.
• Uphold a very strict level of confidentiality for the executives and their teams.

Benefits

• Competitive Compensation
• robust Time off benefits starting on day one!
• Excellent health benefits, effective 30 days after employment
• Tuition and student loan assistance through our ASCEND Program.
• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree