Executive Assistant III, Strategic Communications

FTI Consulting • New York, NY

6d • $77,500 - $132,500

About The Position

The Executive Assistant III (EA III) serves as a strategic business partner to Senior Managing Directors, Managing Directors, and other senior leaders within the Strategic Communications segment. This role is focused on high-level administrative tasks, requiring exceptional organizational skills, business acumen, and the ability to collaborate with team members. The EA III will handle complex, non-routine administrative functions requiring independent judgment and discretion. This position requires a proactive individual who can anticipate needs, solve problems independently, and maintain absolute confidentiality while interacting with clients and executive leadership.

Requirements

• Bachelor's Degree
• 3+ years of progressive administrative support experience in a professional services environment
• Ability to travel to clients and FTI office(s) as needed
• Applicants must be currently authorized to work in the United States on a full-time basis; this position will not sponsor applicant for work visas.

Nice To Haves

• Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Experience with CRM systems (Salesforce preferred) and expense management platforms
• Bilingual English/Spanish fluency
• Proven track record of managing multiple senior executives simultaneously in a fast-paced environment
• Demonstrated experience providing coaching, feedback, and performance management to direct reports
• Experience with people management, team leadership, or supervisory experience
• Experience facilitating conflict resolution and addressing performance issues professionally
• Strong business acumen with ability to serve as strategic partner to senior leadership
• Exceptional organizational skills with ability to manage competing priorities and tight deadlines
• Exceptional verbal, written, organizational, and interpersonal communication skills with meticulous attention to detail
• Superior ability to multi-task, prioritize, and organize workload across multiple leaders and team members
• Proven ability to take initiative and solve complex problems independently with minimal guidance
• Solution-oriented mindset with demonstrated ability to identify, research, and implement process improvements
• Strong leadership presence with ability to coach, develop, and motivate team members
• Skilled at identifying team dynamics, roles, and individual strengths to optimize team performance
• Proactive approach to work, consistently anticipating needs before requests are made
• Ability to maintain composure and professionalism under pressure and in ambiguous situations
• Collaborative team player with servant-leader attitude and flexibility
• Demonstrated reliability, dependability, and willingness to go above and beyond
• Positive attitude and enthusiasm that contributes to team morale and culture
• Ability to maintain absolute discretion and confidentiality with sensitive information
• Track record of building trust and credibility with senior executives and cross-functional teams
• Global experience

Responsibilities

• Provide superior administrative support to Senior Managing Directors/Managing Directors and other senior leaders, serving as a trusted business partner
• Manage complex calendars with competing priorities, proactively anticipating scheduling needs and resolving conflicts independently
• Coordinate and manage high-stakes meetings, logistics, schedules, and conference calls with minimal direction
• Arrange complex domestic and international travel, including multi-city itineraries and last-minute changes
• Maintain and manage contact databases in Outlook and Salesforce for multiple senior leaders
• Create, maintain, and organize confidential paper and electronic filing systems
• Serve as liaison between senior leadership, reception, facilities, and regional administrative teams
• Manage time entry in Carpe Diem Web for senior leaders, ensuring accuracy and timeliness
• Oversee in-office operations and provide support to on-site staff in coordination with regional administrative leadership, as needed
• Select and coordinate catering for meetings and special events within budgetary parameters, adhering to Strategic Communications best practices, as needed
• Coordinate and manage internal and external supported team events and meetings, handling logistics from planning through execution
• Troubleshoot real-time operational issues and direct team members to appropriate resolution channels
• Identify and implement process improvements and efficiencies to enhance team and office operations
• Set up new clients and manage contacts in Salesforce with high attention to detail
• Assist with client invoice processing and vendor setup coordination
• Manage expense reports using Chrome River software for multiple senior leaders
• Create draft contracts utilizing approved templates, ensuring accuracy of information, pricing, and compliance
• Process contract and business matter approvals and complete data entry into CRM (Salesforce)
• Liaise with Finance on business matters, reporting requests, and budget tracking
• Shepherd pursuits, contracts, and conflict checks efficiently through internal systems, ensuring nothing falls through the cracks
• Manage ongoing trackers and dashboards, including team utilization, pipeline reports, and revenue tracking
• Create and maintain critical business documents such as monthly decks, team agendas, pipeline reports, and staffing trackers
• Provide comprehensive support to assigned practice(s), including Financial Communications and Latin America teams
• Take detailed notes and circulate action items from team meetings
• Draft contracts, correspondence, and other business documents
• Perform data entry, proofreading, and materials creation for client deliverables
• Prepare materials and collateral for external and internal meetings
• Collaborate with Strategic Communications administrative and core operations teams to deliver highest level of support
• Utilize English/Spanish fluency to support LatAm team operations across Mexico, Brazil, and Colombia
• Serve as subject matter expert on FTI infrastructure, processes, and Strategic Communications team dynamics
• Create, review, and edit complex documents, reports, and spreadsheets using Microsoft Excel, Word, and PowerPoint
• Research information via Intranet/Internet relevant to business matters and special requests
• Maintain proficiency in all FTI systems and serve as resource for team members
• Identify opportunities to leverage technology for improved efficiency and effectiveness

Benefits

• professional development
• on-the-job learning
• self-guided professional development courses and certifications
• dedicated coach to mentor, guide and support you through regular coaching sessions
• tailored programs for critical professional milestones

What This Job Offers

• Job Type: Full-time
• Career Level: Senior