Executive Assistant, CCO

WRITERNew York, NY
Hybrid

About The Position

WRITER is seeking an exceptional executive assistant to partner with their Chief Customer Officer (CCO) from their New York office. This is a high-impact position where the assistant will serve as a strategic extension of the C-Suite, orchestrating complex schedules, facilitating seamless communication, and ensuring the CCO's time is optimized efficiently and drives maximum value for the organization. The assistant will collaborate closely with sales and cross-functional GTM teams, serving as the primary person for scheduling, logistics, and coordination. The role requires availability to work from the New York office as-needed to support the executive effectively. The CCO is London-based with frequent travel to the US, and the candidate must be able to seamlessly accommodate her schedule. Additional ad hoc administrative support will also be required.

Requirements

  • 10+ years of experience as an executive administrative business partner supporting a C-level executive, in a fast-paced, hyper-growth tech startup environment.
  • New York based and able to work in a hybrid model, coming into our office as needed.
  • Proven experience managing a very busy and complex calendar.
  • Ability to build and maintain relationships externally with executives and EAs.
  • Experience with Google Workspace and can quickly master new tools.
  • Exceptional organizational and time management skills, with an ability to prioritize effectively among competing demands.
  • Meticulous attention to detail and accuracy.
  • Direct experience managing logistics for executives' media and event appearances.
  • An over-communicator with experience coordinating effectively with globally-distributed teams.
  • Ability to work both autonomously and collaboratively.

Responsibilities

  • Operate as a true executive business partner — deeply embedded in deal cycles, strategic priorities, and high-stakes stakeholder relationships.
  • Manage the CCO’s dynamic schedule, both internally and externally, understanding key priorities to strategically organize meetings and commitments.
  • Book and plan all logistics for international & domestic travel, including flights, hotels, ground transportation.
  • Ensure the daily agenda is updated and collaborate with internal teams to include comprehensive prep sheets and background information for all external meetings.
  • Provide on-site support at in-person events and conferences as-needed, ensuring seamless logistical execution.
  • Manage inbox triage, send priority messages, and draft emails on behalf of the CCO to ensure timely, professional, and aligned responses.
  • Serve as the key liaison with internal and external stakeholders to support the schedules and regional priorities.
  • Provide additional ad hoc administrative support as needed.
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