Executive Assistant & Board Liaison

Landmark Credit Union Talent AcquisitionBrookfield, WI

About The Position

The Executive Assistant and Board Liaison serves as a strategic administrative partner to the executive leadership team and Board of Directors. This exempt-level position provides high-level administrative, operational, and project management support to senior executives while coordinating board governance activities. The Executive Assistant and Board Liaison acts as a trusted resource for executives, board members, and key stakeholders, ensuring seamless communication, meeting execution, executive onboarding, and administrative operations. This position reports to the CEO.

Requirements

  • Bachelor's degree in Business Administration, Communications, or a related field and a minimum of 3 years of executive administrative support experience. Equivalent education and experience will be considered.
  • Experience preparing executive-level presentations and board materials with a strong working knowledge of Microsoft Office products including PowerPoint, Excel, Outlook, and Word.
  • Successful ability to apply independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
  • Demonstrated experience independently organizing work, balancing multiple priorities and managing a variety of projects in a fast-paced, work environment with strong attention to detail.
  • Occasional evening or early morning meetings may be required to support executive and board activities along with minimal travel.
  • Must have a thorough understanding of company policies and procedures as they relate to this position. Must understand and comply with all job-related state and federal laws and regulations.

Nice To Haves

  • Experience supporting Boards of Directors, executive committees, or corporate governance activities preferred.

Responsibilities

  • Manage complex executive calendars, scheduling meetings, appointments, travel, and events while balancing competing priorities.
  • Coordinate executive travel arrangements, including transportation, lodging, itineraries, and related logistics.
  • Screen and prioritize communications, correspondence, and requests directed to executive leadership.
  • Prepare executives for meetings by gathering materials, agendas, background information, and briefing documents.
  • Track action items and follow-up activities to ensure timely completion of executive initiatives.
  • Serve as the primary liaison between executive leadership and the Board of Directors.
  • Coordinate board meetings, committee meetings, annual retreats, and special sessions.
  • Develop and distribute board agendas, board books, presentations, and supporting materials.
  • Record, draft, and maintain accurate meeting minutes and official board records.
  • Track board action items, resolutions, approvals, and governance documentation.
  • Maintain confidentiality regarding sensitive board and organizational matters.
  • Organize executive meetings, leadership retreats, and special events.
  • Coordinate meeting logistics including room reservations, technology setup, materials preparation, and catering.
  • Arrange and manage executive and board meeting refreshments, meals, and lunch service.
  • Ensure professional execution of meetings and events from planning through completion.
  • Develop, format, and enhance executive presentations for board meetings, leadership meetings, investor meetings, and organizational communications.
  • Create professional reports, dashboards, briefing materials, and correspondence.
  • Maintain consistency with organizational branding and communication standards.
  • Assist with preparation of speeches, talking points, and executive communications as needed.
  • Prepare, review, and process executive expense reports in accordance with company policies.
  • Track and reconcile corporate credit card expenses and supporting documentation.
  • Coordinate invoice approvals and administrative purchasing activities as assigned.
  • Maintain organized electronic and physical filing systems for executive and board records.
  • Coordinate onboarding activities for newly hired executives and senior leaders.
  • Schedule orientation meetings and introductions with key stakeholders.
  • Prepare onboarding materials, technology requests, workspace coordination, and organizational resources.
  • Partner with Human Resources, Information Technology, and departmental leaders to ensure a smooth onboarding experience.
  • Manage special projects on behalf of executive leadership.
  • Coordinate cross-functional initiatives and track project milestones.
  • Monitor deadlines, deliverables, and follow-up actions across multiple stakeholders.
  • Identify process improvement opportunities and implement administrative best practices.
  • Performs other duties as assigned.
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