Executive Administrative Coordinator (EAC) Manager, Assistant Director
About The Position
As an Executive Administrative Coordinator Manager, you will be responsible for implementing administrative strategic plans, operations and customer relations of the Executive Administrative Coordinator (EAC) Team. As part of Administrative Services, this team will provide enhanced administrative support to PPMDDs in eligible roles including OMPs, Sector Leaders, and GCSPs for G360 accounts. In addition to supervising up to approximately 30 direct reports, the EAC Manager is responsible for proactively developing relationships with stakeholders, understanding their business priorities and complex support needs, as well as monitoring financial and operational performance of the team. This dynamic position will lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching, and performance management to achieve optimal performance. You’ll be part of a high performing, diverse and inclusive team sharing best practices.
Requirements
- Bachelor's degree in a related discipline, or equivalent work experience required
- 8-10 plus years of experience
- 5 plus years of experience managing people
- In-office presence as needed to meet with teams and customers
- Must be flexible to travel
- Flexibility to work outside of core hours
- Proficiency in MS Word, Excel, PowerPoint, and Outlook
- Works independently on complex projects
Nice To Haves
- Experience with project management
Responsibilities
- Develops relationships with key internal customers to identify and proactively address emerging needs to evaluate and coach executive assistants on their performance
- Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals.
- Influences customers and/or organizational leadership to accomplish operational objectives
- Manages a group of people within a defined discipline, geography or national department
- Will also meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value.
- Sets up full project plans rapidly for project teams including objectives, milestones, priorities, teams, calendar and nature of deliverables
- Leads the assembly of the right team to achieve business goals by creating the right mix of skills and the right environment
- Alerts teams and colleagues to social, economic and technology trends likely to affect EY and/or our clients’ business
- Anticipates what customers will want and follows up on a regular basis
- Participates in teams drawn from other areas of EY
- Manages and counsels mid to large size teams up to approximately 30 people within a location or department
- Solicits on-going feedback from customers to evaluate and coach individuals on their performance
- Demonstrates proactive business development by initiating discussions with existing internal clients on possible additional work and satisfaction with current support
- Coordinates and assists with budget planning and is responsible for operating within approved budget
- Meets or exceeds the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value.
- Creates a culture that supports knowledge transfer and teaming
- Participates on national or area projects
Benefits
- medical and dental coverage
- pension and 401(k) plans
- a wide range of paid time off options
- flexible vacation policy
- designated EY Paid Holidays
- Winter/Summer breaks
- Personal/Family Care
- other leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Manager
