Executive Administrative Assistant

US: Tryfacta•Harlan, KY
•Onsite

About The Position

Tryfacta is seeking an Executive Administrative Assistant for a client in Harlan, Kentucky. This is a temporary, open-ended contract assignment scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with a stated pay rate of $15.00 per hour. The assistant provides administrative and customer service support to Vocational Rehabilitation Professionals, including handling confidential consumer information and supporting multiple caseloads. The position also involves answering calls, greeting consumers, scheduling appointments and meetings, using office equipment, handling mail, and performing filing and other clerical duties.

Responsibilities

  • Provide administrative and customer service support to Vocational Rehabilitation Professionals, including caseload management.
  • Process authorizations, payments, applications, status changes, and other database functions for multiple caseloads.
  • Prepare and review caseload reports as directed by Vocational Rehabilitation Professionals.
  • Handle confidential consumer information.
  • Answer internal and external phone calls and greet consumers in the front lobby.
  • Schedule appointments and meetings as needed.
  • Gather referral information and assign consumers to counselors.
  • Draft and mail appointment letters, record requests, and other correspondence as assigned.
  • Scan closed cases.
  • Operate computers, fax machines, and scanning equipment.
  • Receive, open, distribute, or prepare incoming and outgoing mail and parcels.
  • Maintain filing systems and perform other assigned clerical duties.
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