Executive Admin, Insurance

Humana • Nashville, TN

16h • Hybrid

About The Position

Become a part of our caring community We are seeking a highly experienced and adaptable Executive Assistant to support our Insurance President in a dynamic, fast-paced environment characterized by frequent change, competing priorities, and time-sensitive decisions and high external visibility. This role is pivotal in ensuring the President's time, relationships, and priorities are managed with precision and discretion, serving as a force multiplier by anticipating needs and applying real-time judgment as shift occur. The ideal candidate will bring deep experience supporting C-suite executives in large professional services or Fortune 50 organizations and will be based in either Louisville, KY or Nashville, TN. Key Responsibilities The Executive Assistant provides executive-level support for the President, assuming ownership of specialized duties that require independent initiative and judgment. The person will have expertise in administrative functions, record management, travel coordination, handling department purchase orders and invoices, and engaging in highly confidential issues and matters of sensitive nature. Additionally, the individual will independently manage multiple tasks and projects with competing priorities and deadlines. Specifically, this role supports the President across internal and external needs: Manages and dynamically optimizes a complex, high-volume calendar, with responsibility for internal and external scheduling. Manages the flow of incoming communications, including determining proper course of action for incoming requests, e-mails, calls, and correspondence, and directing them to the appropriate person or operational area. Maintains a timely, accurate, and thorough record of internal and external activities. This includes summarization of those activities and identifying all follow-up action items that the President will be responsible for. Coordinates executive travel including flights, ground transportation, accommodations and itineraries, requiring close partnership with the aviation team, transportation and all other areas involved to ensure planning with the highest level of detail and efficiency. Provides real-time support during travel to adapt to changes and maintain continuity of operations. Supports the President with special projects, event planning, operational reporting, and other needed responsibilities. Tracks key stakeholders, engagements, and commitments using CRM tools or internal systems. Manages multiple projects simultaneously, following through on issues in a timely manner. Receives and processes financial and other transactions for internal and external parties.

Requirements

• Five or more years of experience supporting a C-Suite executive in a large and complex organization, such as a Fortune 500 or global professional services firm.
• Ability to work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance.
• Highly organized and able to balance multiple initiatives, manage multiple or competing priorities, and prioritize workloads.
• Mastery of calendar and travel management, with acute attention to detail and follow-through
• Strong attention to detail with ability to manage many details related to coordinating calendars and schedules, follow-up requests, travel-related planning, etc.
• Professional presence with proven ability to work collaboratively and build relationships with others both in and outside the organization and represent the Insurance Segment with best-in-class standards.
• Proficiency in Microsoft applications (Teams, PowerPoint, Word, Excel, Outlook).
• Emotional intelligence and ability to manage self around others and in difficult situations, always remaining in control and professional.
• Forward-thinking with ability to be proactive and expect the unexpected.
• Ability to always retain confidentiality.
• Excellent verbal and written communication skills.

Nice To Haves

• Associate's or Bachelor's Degree
• Certified Administrative Assistant (CAA) certification

Responsibilities

• Manages and dynamically optimizes a complex, high-volume calendar, with responsibility for internal and external scheduling.
• Manages the flow of incoming communications, including determining proper course of action for incoming requests, e-mails, calls, and correspondence, and directing them to the appropriate person or operational area.
• Maintains a timely, accurate, and thorough record of internal and external activities. This includes summarization of those activities and identifying all follow-up action items that the President will be responsible for.
• Coordinates executive travel including flights, ground transportation, accommodations and itineraries, requiring close partnership with the aviation team, transportation and all other areas involved to ensure planning with the highest level of detail and efficiency.
• Provides real-time support during travel to adapt to changes and maintain continuity of operations.
• Supports the President with special projects, event planning, operational reporting, and other needed responsibilities.
• Tracks key stakeholders, engagements, and commitments using CRM tools or internal systems.
• Manages multiple projects simultaneously, following through on issues in a timely manner.
• Receives and processes financial and other transactions for internal and external parties.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees