Executive Account Leader

Intercontinental Exchange Holdings, Inc. • Jacksonville, FL

1d

About The Position

The Account Executive will be responsible for managing client relationships, finding cross selling, and upselling opportunities for ICE's Mortgage Technology division. This individual will sell products and/or services and manages relationships with existing client accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.

Requirements

• Bachelor’s degree or the equivalent combination of education, training, or work experience
• Requires 5+ years of sales or account management experience
• Mortgage industry experience

Nice To Haves

• Experience with ICE Mortgage Technology products, services, and capabilities
• Salesforce or other CRM tool experience
• Experience working in a metrics-based environment with the ability to meet or exceed sales quotas
• Highly experienced in negotiation and ability to remain calm under various levels of pressure
• Strong communication skills, both written and verbal
• In-depth understanding of the sales process
• Excellent follow-up skills in all areas of sales cycle
• Ability to establish effective working relationships with all levels of management both internal and client facing

Responsibilities

• Acts as primary liaison between client and ICE and understands client’s needs, including financial expectations and restrictions
• May assist in the development and execution of account plans to ensure continued revenue growth from account base
• Demonstrates product knowledge including various solutions, markets, and competitive intelligence
• Analyzes and evaluates pricing and costing scenarios to offer most viable value proposition
• Assists sales teams in the preparation of proposals for clients utilizing ICE resources and tools
• Monitors service levels, discusses with management, and recommends opportunities for improving service levels, revenue, and profit
• Assists in the development of sales plans and strategies
• May travel up to 50% to client sites and/or events
• Performs other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Executive