Excise Tax Examiner (ETE2)

State of Washington•Thurston County – Olympia, WA

1d•Hybrid

About The Position

The Department of Licensing (DOL) is seeking three (3) Excise Tax Examiners (ETE2) for its Prorate and Fuel Tax (PRFT) Services Section within the Business & Professions Division (BPD). These positions will offer expertise in tax review, customer service, and education within either the Motor Carrier Services or Fuel Tax & Unlicensed Refunds units. PRFT plays a crucial role in administering the state’s fuel tax collection programs, as well as the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA), collecting nearly $2 billion in annual revenue for the state’s transportation programs. This role is ideal for individuals who enjoy detailed, analytical work, from routine processing to in-depth research.

Requirements

Two (2) years of professional experience in accounting, auditing, compliance, or tax administration.
One (1) year of performing intermediate to complex accounting, data and analysis; this includes compiling, reconciling, and analyzing large quantities of data.
Two (2) years of listening attentively, identifying issues, fulfilling services, or exercising knowledge of laws and regulations to provide technical assistance or resolution to stakeholders.
Two (2) years of using computer programs to write documents, send emails, edit spreadsheets, share presentations, take notes, and meet with people virtually.
The ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors and decisions.
The ability to promote and support a respectful, equitable, and inclusive workplace for all employees.
The ability to promote and support respectful, equitable, and inclusive delivery of services to customers.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.

Nice To Haves

One (1) year as an Excise Tax Examiner 1.
A Bachelor's degree in a relevant area of education (business or public administration, law, public health, health administration or closely allied field) may substitute for one (1) year of experience.
Experience communicating complex information to others to help them learn, understand, and apply specific principles, techniques, or information.
Understanding of the legislative and political environments and processes including working on legislative and rulemaking efforts while interpreting and assessing impacts.
Completion of at least 12 semester (or 18 quarter) hours of college-level accounting, auditing, finance, or economics.
Experience applying federal and state laws in the release of public records within specific timeframes including record retention and archiving with existing records management.

Responsibilities

Independently examine and evaluate applications, tax returns, refund requests, financial records, and account activity to determine eligibility, accuracy, compliance, and the appropriate tax.
Interpret and apply state laws, administrative rules, interstate agreements, and program requirements.
Exercise delegated authority to approve routine licensing, registration, and refund actions.
Communicate with customers and partner organizations to gather information, explain requirements, and resolve discrepancies.
Provide customers with guidance and individualized assistance related to applications, tax filings, refunds, and program requirements by phone, email, mail, or in person.
Prepare supporting analysis and recommendations for complex or high-impact matters requiring management review and final determination.
Coordinate with internal teams, partner agencies, other jurisdictions, and licensees to gather information and resolve account issues.