Tax Examiner 2

State of Nevada • Reno, NV

4d • Onsite

About The Position

The Department of Taxation is looking to hire Tax Examiners 2 in Reno, NV. Tax Examiners (TE's) are responsible for providing customer service to taxpayers who are registered or need to be registered for any of the tax types administered by the Department of Taxation. They are responsible for helping with new registrations, updated to existing accounts, filing and paying tax returns, and resolving any account issues. TEs must have working knowledge of tax statutes and regulations typically acquired on the job. This knowledge is required to review accounts to ensure compliance with the Department. Tax Examiners answer taxability questions in person, through written correspondence and over the phone. Call Center TEs: Assist Taxpayers over the phone to resolve account issues and answer taxability questions. The incumbent is expected to gain knowledge in Sales Tax, Use Tax, and Modified Business Tax, as well as having basic knowledge of the Excise Taxes administered by the Department. Duties include but are not limited to assisting taxpayers with e-services issues such as creating profiles, linking accounts, registering new businesses, and directing taxpayers toward regulations, statutes, or departmental publications on our website. Tax Examiners are responsible for licensing/registration, collecting taxes and fees, and assisting taxpayers to ensure compliance with the applicable tax and registration statutes. This is the journey level in the series.

Requirements

• Bachelor's degree from an accredited college or university and one year experience in bookkeeping, collections, or the interpretation and application of policies, regulations and/or legal requirements equivalent to an Administrative Assistant III or Accounting Assistant III in Nevada State service; OR Graduation from high school or equivalent education and three years of experience as stated above; OR one year experience as a Tax Examiner I in Nevada State service; OR an equivalent combination of education and experience.
• Working knowledge of standard bookkeeping methods in order to properly debit and credit accounts.
• Working knowledge of payroll, accounts payable and accounts receivable functions.
• Working knowledge of computer spreadsheet techniques sufficient to record, track, manipulate and report data.
• Ability to communicate effectively both orally and in writing.
• Ability to plan, implement and monitor clerical accounting methods and procedures.
• Ability to respond orally and in writing to diverse and complex inquiries regarding accounts related matters.
• Skill in mathematical computations sufficient to calculate taxes and penalties and ensure the proper balance of accounts.
• Skill in operating a computer terminal to maintain accounts.
• Skill in using a ten key calculator by touch.

Nice To Haves

• Gain knowledge in Sales Tax, Use Tax, and Modified Business Tax, as well as having basic knowledge of the Excise Taxes administered by the Department.

Responsibilities

• Process tax returns; examine data for accuracy; calculate tax, penalty and interest if applicable; collect appropriate payment and post to taxpayer account.
• Process applications for business licenses; examine applications to verify completeness; input information into system; research files to determine previous history; and issue licenses or one-time permits as appropriate.
• Assist applicants and taxpayers with completing forms and submitting required documentation; provide information related to federal and State regulations and pertinent tax statute(s).
• Maintain files by updating data to reflect name and address changes, closing of accounts, and other information.
• Reconcile receipts, monies collected and corresponding documents within each category to ensure proper distribution to accounts; prepare bank deposits and required reports.
• Perform related duties as assigned.
• Assist Taxpayers over the phone to resolve account issues and answer taxability questions.
• Assist taxpayers with e-services issues such as creating profiles, linking accounts, registering new businesses, and directing taxpayers toward regulations, statutes, or departmental publications on our website.
• Answer taxability questions in person, through written correspondence and over the phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level