Exceptions Specialist

Hilltop HoldingsDallas, TX

About The Position

The Exceptions Specialist with PlainsCapital Bank is responsible for the daily processing of non-posted items, returns, fraud suspect review, and special referrals. This position also processes ACH returns and disputes. The role is responsible for the daily balancing of general ledger accounts and maintaining monthly benchmark reports for upper management. In addition to processing and reporting duties, the Exception Items Specialist will serve as an administrator for the Bank's Check Fraud system with limited oversight of fraud item review. The specialist provides support to the Exception Items Department and other items-processing departments as needed.

Responsibilities

  • Daily processing of non-posted items, returns, fraud suspect review, and special referrals
  • Process ACH returns and disputes
  • Daily balancing of general ledger accounts
  • Maintaining monthly benchmark reports for upper management
  • Serve as an administrator for the Bank's Check Fraud system with limited oversight of fraud item review
  • Provide support to the Exception Items Department and other items-processing departments as needed

Benefits

  • 11 Paid Holidays
  • 15+ days of PTO
  • 401k Matching
  • Health Benefits
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