Centre for Accessibility - Exam Invigilator

University of British Columbia • Vancouver, BC

1d • Onsite

About The Position

The Centre for Accessibility facilitates disability-related accommodations and programming initiatives designed to remove barriers for students with disabilities and ongoing medical conditions in all aspects of university life. At the Accommodated Exam Centre, we invigilate over 40,000 exams a year to ensure students have equitable access to their assessments. The program has experienced significant growth over the last few years with daily exam numbers peaking at 950 a day. If you choose to work with our program you can expect a fast paced, dynamic and busy environment. Your primary task is to start, invigilate and end exams for students with unique accessibility requirements including assistive software, private spaces, student assistants, extended time and other complex supports. Your shift may involve checking students in, watching over a large group room, invigilating several private space exams at once, administrative support and other tasks as required including ensuring the exam writings spaces are clean and tidy. During final exams you can expect to work with our team to start well over 300 individual exams at multiple times throughout the day. As an invigilator you are the first point of communication for students taking their exams with us. You help set the tone for a respectful and inclusive exam environment. Your communication - both verbal and non-verbal - has a real impact on how students experience their time in the Centre for Accessibility. A calm, professional, and empathetic approach helps students feel supported and able to focus, especially in moments that may already feel stressful. By consistently demonstrating care and respect, we contribute to an environment where all students have the opportunity to display their knowledge of the material to the best of their ability.

Requirements

• Must be a registered student at the University of British Columbia
• Ability to maintain a professional, respectful, and inclusive environment when supporting students with diverse needs.
• Strong preference for students who are registered in courses that do not require exams
• Demonstrates reliability and accountability by consistently adhering to established schedules, minimizing disruptions to students and team operations.
• Strong communication and interpersonal skills
• Ability to contribute to a positive, respectful and dynamic team environment
• Ability to remain calm, patient, and professional in high-pressure situations, particularly when supporting students with disabilities and diverse accessibility needs who may experience stress, anxiety, frustration, or emotional distress during examinations.
• Effective written and verbal communication skills, with the ability to prepare detailed reports using clear and concise business English.
• Outstanding attention to detail and ability to accurately follow procedures in a fast-paced environment.
• Ability to follow directions, work independently, and to work within a team environment

Nice To Haves

• Experience working with persons with disabilities, in education, or in a service-oriented environment an asset

Responsibilities

• Prepares, starts, monitors, and ends exams for students with disabilities in private spaces or group settings.
• Communicates clearly and professionally with students about their exam, providing timely updates and reassurance when issues arise.
• Sets up adaptive and computer equipment for exams.
• Compiles detailed and accurate records and incident reports.
• Ensures examinees adhere to UBC and Centre for Accessibility exam procedures.
• Demonstrates strong interpersonal skills and treats all student and colleagues with fairness, dignity, and respect.
• Maintains good communication with Exam Coordinators and works as part of a team with other invigilators.
• Exercise discretion with tact when handling sensitive and/or confidential matters.
• Completes tasks assigned by Exam Coordinators which can include tidying, organizing and assisting with administrative duties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed