Exam Assistant

University of Guelph • Guelph, ON

1d • Onsite

About The Position

The Exam Assistant (Proctors & Satellite Locations) works closely with the staff team in the SAS Exam Centre to ensure academic examinations are administered in a manner that is consistent with University of Guelph policy. The Centre exists specifically to provide accommodations to students who experience disabilities in the context of their tests and exams. The hours of the SAS Exam Centre range from 8:30am to 4:30pm during on regular business days, up to 7:30am to 9:30pm (including Saturdays) during busy times. As such, the Exam Assistant must have flexibility to work evening and weekend shifts as needed.

Requirements

• Proficiency with adaptive software used by the SAS Exam Centre.
• A thorough understanding of policies and procedures relating to exams.
• Knowledge of the Ontario Human Rights Code as it pertains to disabilities.
• Skill at deescalating students in distress.
• Skills and knowledge relating to hiring, training, coordinating and supervising part-time staff.
• At least a year of experience working with students with disabilities.
• Experience with academic policies.
• An undergraduate degree.
• Flexibility to work evening and weekend shifts as needed.
• Working hours: 1:00PM-9:00PM and flexibility for morning hours (when there is no night exams scheduled) and occasional Saturdays required.

Responsibilities

• Troubleshooting exam problems, including unexpected formats that change the accommodations required, booking errors, and handling accommodations that have implications for the integrity of the exam such as memory aids and calculators.
• Configuring rooms and computers to meet the accommodation needs of students, and seating students for their exams.
• Immediate response when a student appears to have been cheating.
• Hiring, training, scheduling and supervising up to 60 part-time casual staff.
• Coordinating the logistics associated with our largest satellite location during the final exam period.
• Helping to calm a student with a mental health disability and determine an appropriate course of action if they experience distress in the course of a test or exam.
• Responding to inquiries from the campus community via email, telephone or in person about procedures relating to the SAS Exam Centre.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level