EVS Tech II Full Time Days

Northwestern Memorial Healthcare•Palos Heights, IL
•$17 - $24

About The Position

The EVS Tech II is a full-time environmental services position at Northwestern Medicine, scheduled for 80 hours per pay period (40 hours per week; 1.0 FTE). The day shift is 7:00 a.m. to 3:30 p.m., with alternating weekends and holidays. The role reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The position cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas. It also supports patient and customer service, workplace safety, efficient use of resources, teamwork, and continuous improvement. The stated hourly salary range is $17.05 to $23.87.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s proper tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow patient isolation and contact precaution policies and procedures as needed.
  • Stock paper items and other supplies in assigned areas as needed or designated.
  • Keep carts and equipment clean and in working condition, and store them appropriately.
  • Promote workplace safety by using wet floor signs and personal protective equipment and ensuring housekeeping carts and supplies are not left unattended.
  • Use chemicals and equipment safely and effectively, including using properly diluted chemicals in labeled containers.
  • Notify the supervisor when equipment needs repair and report safety hazards to the manager.
  • Communicate issues to the supervisor, including inability to complete the schedule, and proactively report observed deficiencies or work requests; pick up debris outside the regular work area.
  • Build and maintain interpersonal relationships with hospital personnel while protecting patient confidentiality.
  • Articulate the designated scripting model to customers.
  • Use organizational and unit or department resources efficiently.
  • Manage the work schedule efficiently and complete tasks and assignments on time.
  • Contribute to continuous improvement opportunities and processes.
  • Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers; promptly address questions and concerns or direct them to appropriate people and resources; provide directions and wayfinding assistance.
  • Use effective service recovery skills to address problems or service breakdowns.
  • Demonstrate teamwork by helping coworkers across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

  • Northwestern Medicine states that it offers a wide range of benefits to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
  • The company description mentions tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
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