EVS Supervisor

North Fork Mono Casino & Resort • Notarb, CA

3d • Onsite

About The Position

The EVS Supervisor oversees the day-to-day activities of the Environmental Services team across assigned shifts, ensuring public, back-of-house, and operational areas are clean, safe, and well-maintained. The role directly supervises EVS Attendants, assigns tasks, inspects completed work, and reinforces safety and sanitation procedures. It supports training, scheduling, and inventory monitoring and maintains clear communication with the EVS Manager and other departments. The position promotes service excellence and operational efficiency in a 24-hour casino environment and reports directly to the EVS Manager.

Work is performed on site in Madera, California, primarily indoors in back-of-house areas, public spaces, and facility support zones. Conditions may include exposure to cleaning chemicals, noise, second-hand smoke, and varying temperatures. The role requires frequent movement around the property and may occasionally involve storage areas, loading docks, or mechanical spaces. Regular interaction with team members, vendors, and other departments is expected.

The position requires walking, standing, bending, reaching, and lifting up to 50 pounds, as well as manual dexterity and the physical ability to conduct inspections, respond to operational needs, and assist with training or task coverage. Extended periods of walking, standing, or physical observation may be required. The employee must be able to operate computers, two-way radios, and standard cleaning equipment.

Requirements

• Minimum two years of experience in environmental services, custodial operations, or a similar role.
• Strong leadership and communication skills, including the ability to supervise, train, and motivate team members across multiple shifts.
• Knowledge of commercial cleaning techniques, materials, equipment, and safety standards.
• Ability to coordinate staff schedules and manage daily assignments in a 24-hour environment.
• Skill in conducting inspections and maintaining cleanliness and presentation quality control.
• Organized and detail-oriented, with the ability to maintain records and follow up on tasks.
• Ability to use radios, scheduling tools, and basic software systems to support operations.
• Flexibility to respond to urgent issues and provide hands-on support when needed.
• Familiarity with cleaning equipment, safety protocols, and inventory procedures.
• Must possess a valid California driver's license and be insurable.
• Must be able to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
• Must be at least 21 years of age.
• Able to walk, stand, bend, reach, and lift up to 50 pounds; perform cleaning inspections and assist with operational tasks as needed.
• Able to operate computers, two-way radios, and standard cleaning equipment.

Nice To Haves

• High school diploma or GED preferred.
• Minimum one year of supervisory or lead experience preferred.
• Experience in a casino, hotel, hospital, or similar 24/7 facility environment is a plus.

Responsibilities

• Practice, support, and promote North Fork Mono Casino's culture and demonstrate exemplary Service Standards.
• Supervise EVS Attendants’ daily work to ensure assigned areas meet established cleaning and maintenance standards.
• Assign and monitor daily tasks, ensuring work is completed efficiently, safely, and in compliance with internal policies.
• Inspect public areas, back-of-house zones, restrooms, and other high-traffic spaces for cleanliness and safety.
• Ensure proper use of cleaning chemicals and equipment, appropriate PPE, and compliance with safety protocols.
• Coordinate daily priorities and shift schedules based on business needs, special events, and operational requirements.
• Provide on-the-job training to new hires and reinforce procedures, safety practices, and departmental expectations.
• Respond to cleaning emergencies and provide hands-on coverage when needed.
• Maintain daily logs, inspection reports, supply usage records, and staff performance notes.
• Communicate with the EVS Manager, Engineering team, and other departments to address concerns and coordinate support.
• Report equipment malfunctions, supply shortages, and facility issues, and follow through to resolution.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED