EVS Senior Coordinator

Orlando Health • Orlando, FL

6h • Onsite

About The Position

The Environmental Services (EVS) department at Orlando Regional Medical Center (ORMC) is integral to our mission of delivering exceptional patient care in one of the state’s most dynamic healthcare environments. As the only Level I Trauma Center in the state of Florida, ORMC operates at the highest level of clinical intensity—requiring unmatched precision, responsiveness, and collaboration from every department.

Our EVS team is at the forefront of maintaining a clean, safe, and healing environment, with a strong focus on infection prevention, regulatory compliance, and service excellence. The department supports 24/7 hospital operations in a high-acuity, fast-paced setting, ensuring that every space reflects the highest standards of care.

Position Summary:
The Environmental Services (EVS) Senior Coordinator is responsible for assisting the supervisor with day-to-day operations, which include scheduling and training of staff, monitoring quality, and operating all equipment as necessary. The position requires training team members, monitoring all essential functions for all current employees, and serving as a working lead covering positions in Environmental Services. The position is responsible for executing the daily duties required to establish and maintain a safe, clean, healing environment development, as well as monitoring EVS and procedures and contributing to department quality initiatives and programs. Serves as a member of the EVS Leadership team and assumes shift/operational responsibility in the absence of the supervisor.

Requirements

• High School Diploma or GED required.
• Must obtain Certified Surgical Cleaning Technician (CSCT) certification within one (1) year of hire into the role.
• Must obtain Certified Healthcare Environmental Services Technician (CHEST) certification within one (1) year of hire into the role.
• Five (5) years of experience in healthcare support services, EVS, hospitality, or a related field; or
• Two (2) years of leadership experience in a related field.

Responsibilities

• Conducts one-on-one training sessions using approved techniques, procedures, and educational materials in the training process.
• Provides instruction to new hires and current employees in various areas.
• Properly demonstrates technical skills, including steps in the cleaning process for patient and non-patient rooms, isolation rooms, critical care areas, ER trauma units, and ancillary areas, including but not limited to, restrooms/bathrooms, public areas, corridors, and any other areas that may require attention.
• Responds to common inquiries or complaints from customers using appropriate designated engagement techniques.
• Maintains accurate floor care logs and checklists.
• Mixes chemicals according to instructions.
• Recognizes the importance of how communication is received by patients, visitors, and other health care workers, staff, etc.
• Recognizes the role as part of the larger organization and models the mission statement through interaction with patients, family, visitors, and other facility staff. Adheres to all Standards of Precaution, SDS, and Hand Hygiene directives.
• Completes all mandatory training as designated and required.
• Participates in departmental quality assurance and improvement activities as appropriate.
• Maintains productivity and volume standards established for the assigned facility.
• Keeps current with all policies and procedures of the hospital and the department.
• Practices critical thinking skills, including prioritization of duties and immediate needs/requests (Stat cleans).
• Identifies and utilizes appropriate resources to ensure identified problems or concerns are followed through.
• Demonstrates knowledge of facility safety requirements.
• Demonstrates the ability to operate and properly maintain all EVS tools and equipment needed to clean and disinfect the environment.
• Assists in onboarding new Environmental Services Technicians I, II, III and IV and V as requested.
• Cleaning duties include, but are not limited to, patient bed, furniture, light fixtures, ceiling vents, and windows.
• Instructs proper procedures for replenishing supplies as needed.
• Uses programs that include the hospital’s bed management system.
• Instructs staff on and performs duties by pushing, pulling, cleaning carts, moving supplies and equipment, carrying buckets, operating equipment such as vacuum cleaners and wearing protective clothing as required by work environment or regulatory agency.
• Provides comprehensive oversight of the shift.
• Provides new hires Sixty (60) Day evaluations and assists with annual competencies.
• Interfaces with Supervisors, Office Coordinators, Ops. Managers and Director.
• Proactively handles any improvement opportunities or concerns. Leads or participates in performance improvement projects and process improvement efforts.
• Researches, coordinates, and implements core training programs and systems (cleaning and disinfection practices, protocols, auditing tools, competencies, job aids, in-services, skills labs, etc.).
• Develops and utilizes appropriate evaluation systems to measure effectiveness of educational activities and uses feedback to adjust programs accordingly.
• Collaboratively selects training materials with the department director and/or manager.
• Maintains and organizes training materials and associated validation of employee competency training to meet accreditation requirements.
• Establishes EVS annual continuing education calendar.
• Completes training evaluations and critique reports for each individual trainee.
• Responds to common inquiries or complaints from customers.
• Reports unsafe situations and turns in Engineering Service Requests for repair.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates excellent skills and a caring attitude towards patients, guests, and fellow team members.
• Participates in other related duties not directly assigned.

Benefits

• Preferred Education Program
• Tuition Reimbursement
• Career Online High School
• English Language Learning
• Public Service Loan Forgiveness (PSLF)
• Medical
• Prescription Drug Plan
• Free Virtual Visits
• Flexible Spending Account
• Health Savings Account
• Dental Plans
• Vision Plans
• Up to 5% employer matching contributions 100% vested in OH’s contributions after three years of service with 1,000 hours or more
• TELUS Health
• Active and Fit (access to fitness centers at a low rate)
• Real Appeal Weight Loss Program
• Discount Program via PerkSpot
• Team Member Pantry
• Pet Therapy
• Respite Rooms
• Grab and Go Meals
• Basic Life and Accidental Death & Dismemberment
• Supplemental Life
• Dependent Life
• PTO
• Four weeks paid parental leave
• Leave of Absence
• Extended Leave Plan
• Short-Term Disability
• Long-Term Disability
• Fertility Benefits
• Adoption Assistance
• Up to 10 days per calendar year (use for: Back-up Child Care, Back-up Elder Care, and Back-up Pet Care)
• Virtual Tutoring
• OH Way Scholarship
• Pet Insurance
• Auto Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• 100% PAID Tuition, as well as tuition reimbursement & monthly payments to help pay down any graduated school debt

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED