EVS ATTENDANT

Hollywood Casino at Greektown•Detroit, MI

About The Position

The EVS Attendant services assigned areas daily to maintain cleanliness and quality in the casino, hotel, and other required areas. Duties include cleaning public spaces, guest areas, and specified facilities while keeping equipment and supplies orderly and reporting maintenance needs, emergencies, and unsafe conditions to leadership. The role requires friendly communication with guests and team members, the ability to follow directions and make progress on multiple assignments under time constraints, and adaptability to new technology.

Requirements

  • Read and write English sufficiently to perform the job.
  • Communicate with guests and team members while maintaining a friendly, polite demeanor.
  • Follow and give directions effectively.
  • Maintain thorough knowledge of cleaning procedures, equipment, and supplies.
  • Make progress on multiple assignments under time constraints.
  • Adapt to new technology.

Responsibilities

  • Sweep and mop, empty trash, dust, polish, and maintain cleanliness in public hotel areas, including lobbies, restaurants, bars and lounges, elevators, and public restrooms.
  • Maintain cleanliness and quality standards in the casino, hotel, and other required areas in accordance with policies and procedures.
  • Clean between slot machines, remove papers and glasses, discard empty bottles, and empty and clean ashtrays.
  • Keep slot and table-game chairs clean in assigned areas.
  • Wipe down slot machines, change booths, and change banks in assigned areas.
  • Remove spots from mirrors, doors, and walls in assigned areas.
  • Clean bathrooms in assigned areas.
  • Keep equipment and supplies orderly as instructed by leadership.
  • Report maintenance needs to leadership and report emergency repairs or situations to leadership and/or Security immediately.
  • Clean lobby floors and carpets, interior windows, mirrors, picture frames, countertops, and furnishings according to approved standards.
  • Clean the outside driveway and building exterior, removing trash, cigarette butts, and debris, and clean window sills and fingerprints from outside ledges and windows.
  • Clean guest elevators, floors, carpets, and metal surfaces according to demonstrated standards.
  • Maintain cleanliness of the business center, fitness center, and Executive Offices.
  • Identify and report unsafe conditions.
  • Perform other job-related duties as assigned.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage; availability may vary by position.
  • 401(k) matching; availability may vary by position.
  • Annual performance bonus; availability may vary by position.
  • Paid time off earned according to local policy and increasing with length of employment.
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