Evolux Marketing Operations Manager

Evolus • Newport Beach, CA

7d • Hybrid

About The Position

Evolus is seeking a highly strategic and operationally driven Evolux Marketing Operations Manager to own the systems, processes, and financial infrastructure that power the Evolux customer loyalty program. This individual will be responsible for end-to-end program operations, including data integration, financial planning, and cross-functional coordination to deliver impactful, measurable customer outcomes. This role sits at the center of the Evolux program, ensuring the team operates with strong discipline, visibility, and scalability. You will play a critical role in enabling marketing execution by owning budgets, forecasting, systems, and workflows that drive efficiency and accountability across initiatives. The ideal candidate is a detail-oriented operator who thrives in a fast-paced, dynamic environment. They bring a strong balance of analytical thinking and executional rigor, with the ability to build structure, optimize processes, and influence stakeholders across the organization.

Requirements

• Bachelor’s degree in Marketing, Business, Finance, a related field or equivalent work experience
• 5+ years of experience in marketing operations, program management, or a related role
• Strong financial acumen, including experience with budgeting, forecasting, accruals, and spend management
• Experience working with financial planning and data systems
• Proven ability to build and optimize processes, workflows, and operating models
• Strong project management skills with the ability to manage multiple priorities and drive execution across cross-functional teams
• Analytical mindset with experience in reporting, dashboards, and performance tracking
• Understanding of customer segmentation, market analysis, and consumer behavior within the beauty or aesthetics industry is preferred
• Excellent communication and stakeholder management skills, with the ability to influence across functions
• Experience working with CRM, ERP, and e-commerce platforms

Nice To Haves

• Familiarity with legal and regulatory marketing guidelines in a regulated industry, including the ability to apply compliant language and claims across customer-facing materials
• Preferred experience in Salesforce, Atlassian (Jira), NetSuite, BigCommerce, Planful, Snowflake, NetSuite, LogicGate
• Experience supporting multi-channel marketing campaigns and product launches is a plus

Responsibilities

• Own the systems, tools, and processes that support the Evolux customer loyalty program, ensuring seamless execution, scalability, and data integrity
• Own accruals, forecasting, budget tracking, and overall spend management across Evolux initiatives; manage vendor setup, purchase orders, and approvals; partner closely with Finance to ensure accurate reporting, pacing, and financial accountability
• Lead digital development and optimization across CRM and e-commerce platforms, including the launch of new benefits and promotions, as well as ongoing improvements to user experience, system functionality, and data flow
• Operationalize the end-to-end lifecycle of Evolux promotional campaigns, including planning, forecasting, execution coordination, and post-campaign analysis; ensure alignment across Global Insights, Brand, Creative, and Digital/Data Engineering teams
• Oversee loyalty data management, reporting, and dashboard development; establish clear frameworks to track performance and enable data-driven decision-making
• Manage relationships with external vendors, agencies, and platform partners, ensuring delivery against scope, budget, and performance expectations
• Serve as a key point of coordination across Finance, Digital, Data Engineering, IT, and Professional Education teams to drive alignment, streamline processes, and improve overall program effectiveness
• Other duties as assigned

Benefits

• Competitive suite of medical, dental and vision benefits
• Employer covered life insurance
• Short-term disability
• 401k match
• New hire equity
• Long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses
• Mental health and wellbeing resources
• Flexible paid time off program for exempt employees
• Paid time off accrual plan for non-exempt employees
• Holiday soft closure between the Christmas and New Years holidays
• Regularly catered team meals at our Evolus Headquarters
• Fully stocked kitchen (Kombucha & Coffee included)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees