EVENTS SUPERVISOR

City of Amarillo•New York, NY

2d•Onsite

About The Position

Under general supervision, this position performs administrative and supervisory work in directing the use of the Civic Center Complex. Responsibilities include supervising a small permanent staff and a large number of part-time and contract employees, event coordination and execution, customer service, day to day operations and being accountable for large sums of money.

Requirements

Requires a High School Diploma or equivalent
Minimum of two years in a supervisory position.
Completion of Trained Crowd Manager class is required upon hire.
Certified in First Aid and CPR/AED is required upon hire.
Business professional attire is required for this position.
Must be able to obtain and hold a Valid Texas Driver’s License.

Nice To Haves

Two years of experience in auditorium and theatrical operations is preferred.
Certified Meeting Professional or other event planning related certification is preferred.
Knowledge of trades involved in staging shows, banquets, exhibitions, concerts, and special events (lighting, audio, electricity, etc.) is desired.
Ability to operate highly technical computer applications, such as CAD and event management software.

Responsibilities

Supervises use of Civic Center Complex.
Supervises permanent, part-time and contract staff including Ushers, Security, and other contract services.
Plans and coordinates with Building Attendant Crew and other staff to ensure proper use of labor and time in set-ups, change-overs, and cleaning of facility.
Meets with potential clients to give tours, answer questions and explain policies.
Meets with clients to coordinate equipment, services and labor needs for upcoming events.
Oversees all client contact to discuss and arrange set-ups, event execution and the use of outside contractors.
Sets up and strikes all AV equipment for those events without technical labor, as well as phone and internet lines if needed.
Labels temporary seating for ticketed events in Coliseum and the Auditorium.
Researches administrative projects as assigned.
Creates and maintains all signage for events including marquees, directory slips and specific event safety signs.
Monitors scheduled events to observe activities and enforce Civic Center Complex policies and regulations.
Monitors non-ticketed and ticketed events in Civic Center Complex to ensure client satisfaction and patron safety.
Oversees Front of House for events in performance venues to ensure priorities are met within time constraints.
Manages security for the facilities before, during and after events.
Oversees to the overall cleanliness, maintenance and set-up of the Civic Center Complex.
Performs in-house safety inspections to ensure compliance with facility policies, city codes, and state and federal laws.
Performs research, assembles reports, makes recommendations concerning improvements, and assists with budgeting process.
Computes facility charges, creates event invoices, conducts settlements of merchandise commissions and collects or arranges for payment of fees, novelty percentages, etc., depositing into the building safe at the conclusion of event.
Maintains event files, including event related statistics.
Provides quality customer service to lessees, patrons and guests.
Performs other job-related duties as assigned.