Events Supervisor

Four Winds Casinos•New Buffalo Township, MI

7h•Onsite

About The Position

Responsible for the execution of gift events and promotional drawings as directed by management. Supervises the Lead Events Representatives and Events Representatives. Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts. Retains employees through involvement in employee training and development. Explains why we do things, in advance of doing them.

Requirements

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to write effective reports and memos.
Ability to respond to inquiries from employees or guests.
Ability to communicate effectively in one-on-one, small group, and large group situations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio and percent, and to interpret data from graphs.
Ability to apply common sense reasoning to variety of situations.
Strong organizational and interpersonal skills required.
This position requires a Level 2 Gaming License

Nice To Haves

G.E.D preferred.
Supervisory experience preferred.

Responsibilities

Executes all gift promotional events and promotional drawings at Four Winds New Buffalo as directed by management.
Supervises, trains and evaluates Events staff.
Executes and ensures compliance by Events staff for all procedures relating to gift promotional events and promotional drawings.
Prepares payout forms for promotional drawings.
Oversees and maintains promotional product inventory.
Prepares inventory levels for satellite properties as directed by management.
Ensures efficient staffing levels at promotional gift events, concerts, and special events.
Schedules Events staff, including staff needed for gift promotional events and promotional drawings.
Collaborates with the Entertainment Coordinator to utilize Events staff for entertainment event functions, including staff for Silver Creek concerts, Silver Creek VIP player events and Hard Rock Café events.
Facilitates the flow of information throughout the department by organizing and presiding over regularly scheduled meetings with Events staff.
Communicates with guests in a professional and courteous manner.
Resolves concerns quickly and efficiently.