Events Specialist Administrative

Marriott•Plymouth Meeting, PA

1d•Onsite

About The Position

This role focuses on verifying on-property event planning and execution, providing on-property sales support for MSB property General Managers, and completing administrative duties. The Events Specialist will serve as the primary point-of-contact for guests organizing and attending meeting events to ensure their end-to-end experience operates smoothly. They will also act as the primary point of contact for the Group Sales Office and Area Sales teams. Additionally, the role involves collecting, developing, and submitting content to update property websites on Marriott.com. Administrative duties will be delegated at the discretion of property General Managers. The position requires adherence to all company policies and procedures, maintaining a clean and professional appearance, protecting company assets, and providing excellent guest service according to company standards. This includes anticipating and addressing guest needs, assisting individuals with disabilities, and fostering positive working relationships. The role involves standing, sitting, or walking for extended periods and moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance. Marriott International is committed to being an equal opportunity employer, fostering an environment where unique backgrounds are valued and celebrated. Courtyard is passionate about serving travelers and is looking for achievers who are dedicated to providing an exceptional guest experience, enjoy being part of an ambitious team, and are eager to continuously improve.

Requirements

Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Nice To Haves

Achievers who are passionate about providing a guest experience that goes above and beyond.
Individuals who enjoy being part of a small yet ambitious team.
Those who love learning how to always improve – all while having fun.

Responsibilities

Verify on-property event planning and execution.
Provide on-property sales support for MSB property General Managers.
Complete administrative duties.
Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly.
Act as the primary point of contact for the Group Sales Office and Area Sales teams.
Collect, develop, and submit content to update property websites on Marriott.com.
Follow all company policies and procedures.
Verify uniform and personal appearance is clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to guest concerns.
Perform other reasonable job duties as requested by Supervisors.