Events Scheduling Manager- Unarmed Security - Stockton, CA

Hammer Head Security•Stockton, CA

17d•Onsite

About The Position

Hammer Head Security is hiring an Events Scheduling Manager to supervise a team across 10 divisions and create efficient schedules while minimizing overtime. The manager works closely with Ownership, the Director of Operations, Scheduling Managers, Patrol Managers, and other operational team members to manage and support Security Professionals (SPs), maintain service quality, and ensure adequate coverage at customer sites. The role includes field supervision and site visits, supporting client start-ups, contributing to security planning and assessments, reviewing post orders, and communicating requirements or changes to affected personnel. The manager coordinates with Operations Management on staffing, equipment, documentation, and record keeping; trains new employees and personnel affected by post-order changes; identifies and escalates personnel concerns; administers counseling or discipline initiated by the Operations Team; responds to client or site emergencies; and helps communicate company policies, announcements, and job openings. This is a full-time position in Stockton, California. Shifts vary, and the manager must be flexible and available for graveyard shifts if needed. Overtime may be required without advance notice. The position requires current site supervisor experience, professional-level experience, strong independent judgment, composure in challenging situations, and reliable attendance and punctuality. Required credentials include government-issued identification or a valid California driver's license, a high school diploma or equivalent, a valid California BSIS Guard Card, and proof of eligibility to work in the United States. Hammer Head Security is a family-owned, military-friendly security services firm based in Stockton, California. It provides armed, unarmed, patrol, personal protection, and event security services across the Central Valley, Sacramento Region, and Bay Area. The company reports having more than 150 officers and emphasizes a team- and family-oriented culture and employee safety. Security Officers are required to follow CDC-related health and safety guidelines, including good hygiene, social distancing, and use of company-issued personal protective equipment while on duty.

Requirements

High school diploma or equivalent.
Current site supervisor experience.
At least 3–5 years of professional-level experience.
Professional demeanor, clear communication, independent judgment, and discretion.
Ability to maintain professional composure in unusual, stressful, urgent, and high-pressure situations, including interactions with authorities, executives, clients, staff, and the public.
Ability to supervise and discipline staff positively.
Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.
Excellent attendance and punctuality, and ability to work independently while consistently following branch-office directions and instructions.
Availability for varied shifts and graveyard shifts if needed.
Ability to work overtime without advance notice.
Government-issued identification or a valid California driver's license.
Valid California BSIS Guard Card.
Proof of eligibility to work in the United States.

Nice To Haves

Some college education or business classes.
Prior experience in the security industry, law enforcement, and/or military.

Responsibilities

Supervise a team across 10 divisions.
Create efficient schedules with minimal overtime.
Work with Ownership, the Director of Operations, Scheduling Managers, Patrol Managers, and other operational team members to counsel, discipline, train, and manage relationships with Security Professionals.
Evaluate service quality and initiate corrective action or on-site training as needed.
Conduct site visits to inspect and supervise personnel in the field and manage escalation of after-hours and cold-start calls to ensure sufficient customer-site coverage.
Support client start-ups and provide input to the Operations Team for assessments and security planning.
Review post orders and communicate requirements and changes to affected personnel.
Coordinate with Operations Management on staffing, equipment, documentation, record keeping, and related matters.
Meet with the Operations Team to discuss customer service, initiatives, personnel matters, and related issues.
Conduct on-the-job training for new employees assigned to posts and when post orders change, including orientation, post-order review, routine responsibilities, and emergency procedures or client-specific needs.
Identify personnel problems at posts and forward concerns to the Operations Team for an action plan.
Write reports about situations or assist with investigations as directed by the Operations Manager.
Administer counseling or disciplinary actions initiated by the Operations Team.
Respond to client or site emergencies and ensure appropriate communication with the Operations Team.
Assist with communicating company policies, announcements, and job openings.
Follow applicable health and safety guidelines while on duty, including hygiene, social distancing, and use of company-issued personal protective equipment.
Maintain attendance and punctuality, follow branch-office directions, and perform duties such as training officers at sites or standing post when needed.