Events Program Manager- Freelance/Remote

Advoc8

21h • $60,000 - $75,000 • Remote

About The Position

ADVOC8's brand merchandise and promotional products division, &drop, is seeking an Event Program Manager. &drop serves major clients like Google, YouTube, TikTok, and PokémonGO, specializing in strategic merchandise solutions. This role acts as a liaison between clients, the warehouse, and ADVOC8's event production team, managing the client relationship from start to finish. The ideal candidate is adept at handling client inquiries, managing expectations, and keeping programs on track amidst shifting timelines and changing specifications. This position requires a calm, clear, and adaptable individual who can manage chaos effectively without losing sight of deadlines. The role involves approximately 60% client and logistics management, 30% hands-on oversight of kit preparation, packing, and quality control at the warehouse facility, and 10% cross-functional collaboration and systems management. This is a client and logistics management role with event production experience, reporting to the Director of Operations. It is a fully remote position with frequent travel to the warehouse in Charlotte, NC.

Requirements

• Client management chops — you've managed clients who are hard to pin down, change their minds late, or need extra hand-holding, and you keep the project moving anyway.
• Grace under pressure — last-minute changes, disorganized inputs, and compressed timelines don't rattle you.
• Hands-on warehouse experience — on the floor, comfortable with equipment, and physically handling assets, not adjacent to warehouse operations.
• Real system ownership — you own inventory, orders, and asset records in an actual system, not a spreadsheet checkout sheet.
• Scenic and fabricated asset experience — on the intake, install, and lifecycle side, not sourcing and ordering — we manage roughly 700 scenic assets, many of them multi-piece.
• Procedure discipline — nothing moves without a paper trail, and you hold that line.
• A process improver's mindset — willing to push back and improve process rather than just inherit it.
• Organized and schedule-aware — you escalate early. Defaulting to solving a time-sensitive problem alone rather than flagging it is a risk, not a strength.
• Event production experience — you've been on-site setting up brand activations, trade show booths, experiential programs, or similar (not planning corporate meetings from a desk).
• 2–5 years in event production, trade show coordination, or experiential marketing.
• Production/field work background — you've physically assembled displays, managed event assets, and worked under pressure on-site.
• Comfortable working in a warehouse environment and getting hands-on with physical work.
• Experience with tech, entertainment, or consumer brand clients preferred.
• You speak the language: tension fabric displays, modular exhibits, retractable banners, activation elements.
• You understand what it's like to be on-site with limited time and tools.
• You can anticipate problems before they happen because you've experienced them in the field.
• You know the difference between packing for a controlled venue vs. a festival vs. a retail activation.
• You understand event logistics (load-in/load-out, shipping to venues, drayage, advance warehouses).
• Confident communicating with clients about logistics, timelines, and production realities.
• Professional demeanor in meetings and email communication.
• Creative problem-solver who figures out solutions rather than dwelling on obstacles.
• Know when to handle things yourself vs. when to escalate to leadership.
• Strong follow-through - you do what you say you'll do.
• Very comfortable with Google Workspace (Sheets, Docs, Drive).
• Tech-savvy and can quickly learn new systems (warehouse management software, shipping platforms).
• Detail-oriented and organized - you can manage multiple concurrent programs without dropping balls.
• Thrive in fast-paced environments with shifting priorities.
• Strong work ethic and willingness to be hands-on.
• Aligned with and committed to ADVOC8’s core values; represents them in daily work.
• Better Together - Collaborative soul who’s open to new ideas, sharing successes and being part of a team.
• Level Up - High standards, never settling for the status quo or what we did last time.
• Hustle Smarter - Entrepreneurial, roll-up-your-sleeves spirit, tempered by the courage to identify smarter ways of doing things.
• Celebrate Differences - Highly empathetic personality who values individual perspectives.
• Outcome Over Income - Extensive experience and demonstrated success in client relationship management.
• Protect the Respect - Navigates conflict with an emphasis on transparency and diplomacy.
• Engineer Exceptional Value - Inspired by outside-the-box thinking that yields outstanding ROI for our clients and projects.
• Embrace Change - Recognize situations that require flexibility and craft creative solutions on the fly.

Responsibilities

• Serve as the primary client contact for production logistics, shipment timelines, and specifications, including clients who are disorganized, indecisive, or change direction late.
• Manage last-minute changes without letting them derail the timeline — reprioritize, communicate impact, and keep the program on track.
• Participate in planning calls to understand event needs and translate them into clear warehouse execution.
• Proactively communicate shipment status and flag potential issues before they become problems.
• Know when to solve a problem independently vs. when to escalate — and make that call quickly.
• Build trust with clients through confident, patient, and clear communication, even under pressure.
• Anticipate on-site requirements based on field experience (tools, backup materials, assembly considerations).
• Oversee preparation, packing, and quality control of event kits containing displays, branded elements, and activation materials.
• Ensure every component is included — because you know what it's like to unpack a kit on-site and find something missing.
• Direct warehouse team members on daily kit assembly, following pull lists and pack lists.
• Maintain warehouse organization systems for complex, multi-component event assets.
• Make sure kits are labeled and organized using event production nomenclature (not just "box 1, box 2").
• Troubleshoot packing challenges in real time — find creative solutions when plan A doesn't work.
• Work daily within Google Workspace and warehouse management systems.
• Collaborate with ADVOC8's event production team on program planning and execution requirements.
• Create and maintain documentation for recurring event programs.
• Track kit inventory, flag reorder needs, and manage asset lifecycle.
• Troubleshoot tech issues and adapt to new platforms quickly.
• Identify process improvements to increase efficiency and reduce errors.

Benefits

• Compensation: $60-75K depending on experience
• Growth: Clear path into project/production management and operations leadership as programs scale
• Impact: Build operational systems and processes for a growing division serving major tech and entertainment brands
• Learning: Work cross-functionally with creative agency production team while developing logistics expertise
• Environment: Small collaborative team with direct access to leadership
• Clients: Support high-profile programs for YouTube, Google, TikTok, Niantic, and other innovative brands

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed