Events Production Manager

ASM Global•Tucson, AZ

1d•Onsite

About The Position

The Events & Production Manager serves as the primary client liaison, guiding event planning, preparation, and execution while ensuring adherence to contracts, policies, and deadlines. Responsibilities include preparing cost estimates, monitoring event operations, addressing client concerns, and coordinating with internal departments to ensure facility readiness and client success. The role also involves advancing and executing production for various events across multiple venues, including technical coordination, A/V production, rigging, and crew supervision. Additionally, the manager oversees technical systems, preventive maintenance, and safety compliance. Acting as the facility representative during events and addressing technical issues, the role ensures seamless event execution while adhering to safety and operational standards.

Requirements

2–4 years’ experience with production management in a corporate meeting, entertainment organization club, theater, arena or equivalent.
Proficiency in audio/visual operations, rigging, and other technical production systems.
Strong organizational, problem-solving, and multitasking skills.
Proficiency in Microsoft Office, event software, and venue management systems.
Ability to work under pressure and adapt to changing event requirements.
Organization of production for a multi venue facility.
Excellent math skills and attention to detail.
Effective communication and interpersonal skills to manage diverse teams and client relationships.
Professional presentation, appearance, and work ethic.
Ability to adjust work schedules to coincide with events.
Proficient in Microsoft Office and equivalent venue management software.

Nice To Haves

Bachelor's degree in hospitality, business, sports-management, production, or a related field preferred.
AutoCAD, and Social Tables experience preferred.
Experience with rigging is preferred.
Technical proficiency in stage lighting, sound, and video systems preferred.
Trade skills a plus, (electrical, rigging, etc.).
AutoCAD experience preferred along with an advanced understanding of network infrastructure as it relates to Audio-Visual needs.
Forklift certification is a plus.
Preferred experience managing technical systems, such as Q-Sys, Dante Audio Networks, and ETC Paradigm controls as needed.
Preferred experience in operating the Facilities systems including, but not limited to, mixing consoles, intercom, video equipment, theatrical lighting, and spotlights.

Responsibilities

Serve as the primary point of contact for clients, guiding them through event planning, preparation, and execution.
Interpret and explain contract provisions, policies, and procedures to clients.
Prepare cost estimates, oversee billing, and ensure adherence to deadlines.
Monitor event operations, maintain close communication with clients, and promptly address concerns.
Organize and prioritize workload to meet stringent event schedules.
Ensure all event details, including floor plans, room setups, and insurance requirements, are finalized.
Maintains thorough and complete event records.
Leads and/or attends appropriate planning, organization and other events and facility meetings in support of facility operations.
Provides clear, concise, and timely communication of directives to other departments to assure facility readiness and client success.
Works directly with live entertainment and corporate productions and tours to advance all technical, A/V production, rigging, facility logistics and hospitality requirements for shows in all TCC venues.
Supervises booking and supervision of crew for events through local labor including stage setups, rigging, audio/visual, and lighting.
Oversees work schedules for Event Coordinators.
Manage preventive maintenance and repairs on all a/v equipment, maintaining service records, and inventories of equipment.
Update & submit lists of necessary repairs and improvements for record keeping.
Coordinates the scheduling of stage equipment repair, annual equipment inspections, safety checks, and maintenance.
Adheres to Legends Global reporting policies.
Responsible for adherence to all safety and OSHA workplace regulations relating to event production performances.
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.