Events Office Assistant

Nashville Zoo•Nashville, TN

8d•$17 - $18•Onsite

About The Position

The Events Office Assistant acts as the primary contact point for the events department and as the reservationist for the Zoo wide event calendar. Their goal is to ensure that both internal and external meeting needs are met, then communicated to the appropriate parties. Additionally, they function as the Booking Agent responsible for the Nashville Zoo’s Birthday Party Program and assist the events team in the execution of the public event calendar.

Requirements

Ability to work without direct supervision.
Must be energetic, result and detail oriented, with strong organizational skills
Excellent interpersonal skills with clients, guests and staff
Must represent the Zoo in positive manner at all times
Able to take full initiative in starting and completing tasks
Must be proficient in Excel and Word
Accurate and efficient, time management skills.
Able and willing to work a non-standard work week, including nights and weekends and a flexible schedule.
Excellent written and oral communication skills.
Must possess a valid driver’s license.
High School graduate or equivalent.
1+ year of customer service or event experience. Internships are accepted as experience.

Nice To Haves

Bachelor's degree preferred but not required.

Responsibilities

Inputs, maintains and communicates the needs of the Zoo reservation calendar
Maintains a prompt and professional flow of communication between the events team and both internal and external clients
Serves as the Birthday Party Booking Agent by professionally contracting and relaying client needs
Communicates birthday party needs and client information to Party Hosts for event execution and executes birthday party programming when necessary
Serves as the primary for training and staffing of additional Party Hosts
Coordinates internal Zoo meetings and events to include tasks such as resource allocation of equipment and diagram creation
Maintains and communicates monthly departmental calendars, task lists, and meeting agendas
Inventories and organizes “in office” event materials including birthday party program materials, Zoo linens, and general event materials
Data input and processing of financial, ticketing, and contract paperwork
General office oversight including recording meeting notes, copying & filing, office supply orders, processing financial transactions, funneling inquiries from Zoo staff/general public to the appropriate Event Staff, and overall cleanliness/organization of the Events Office and storage.
Entry level event duties such as: booking and scheduling of musicians, activation of enrichment activities, supervision of sponsorship days, etc.
Provides the event team assistance with brainstorming, research and development, program description, and content creation
Provides day-of event execution assistance for public or private event programming when needed
Other duties as assigned.

Benefits

Comprehensive healthcare coverage – including medical, dental, and vision plans to keep you and your family healthy.
Employee Assistance Program (EAP) – confidential support services for mental, emotional, and financial well-being.
401(k) retirement plan with company matching – helping you build a secure future while you make a meaningful impact today.
Generous paid time off and sick leave – because rest and recovery are vital.
Exclusive zoo perks – enjoy discounts on park experiences, retail, and food services, plus complimentary membership benefits.
A collaborative and inclusive culture – be part of a diverse team where your voice matters, your growth is nurtured, and collaboration thrives across all departments.
AZA-accredited facility – Nashville Zoo is committed to top-tier animal care, ethics and global conservation efforts.
medical, dental, and vision coverage
Employee Assistance Programs
a 401(k) plan with company match
paid time off
sick leave
long-term disability coverage
park discounts
membership benefits