Events Lead - Davis Center at the Harlem Meer

The Sports Facilities Companies•New York, NY

1d•$19 - $21•Onsite

About The Position

Davis Center at the Harlem Meer is a brand new state-of-the-art recreational facility in New York City's iconic Central Park featuring a 1.25 acre outdoor area which houses an elliptical pool (280' x 120') that converts to a .75 acre public green during the spring & fall and features a full-size ice rink in the winter months. A 34,000 sq ft adjacent building houses locker rooms, public restrooms, and a large indoor gathering space to support all outdoor programming. Described by Manhattan Borough President Mark Levine as "one of the most important parks equity projects for the City in decades", the new Davis Center is the capstone project of the Central Park Conservancy's 40-year effort to restore Central Park and will serve as the hub for recreational and community programming in the area. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Davis Center at the Harlem Meer is managed by HAR SFM, LLC, a Sports Facilities Companies (SFC) Organization. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

Ability to work with a wide variety of ages from preschool through adult
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others

Responsibilities

Provide courteous and friendly service to all guests and staff
Enforce facility policies and procedures
Have general knowledge regarding program options and facility events
Setup and take down of equipment
Keep supervisor informed of issues and updates
Respond to all incidents, accidents, injuries, and altercations
Complete and file corresponding paperwork as necessary
Assist with daily maintenance and upkeep of department equipment inventory
Assist Operations Manager and Coordinators in day-to-day operations, event set and breakdown
Supervise, manage breaks, and assign duties to event staff during shifts
Provide customer service and manage complaints, direct to appropriate manager to resolve
Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management
Ensure health and safety standards are followed
Foster and maintain a positive work environment
Responsible for golf cart and Toro sign in and sign out
Perform basic mathematical computations, balance drawers, and manage daily income
Reconcile cash boxes per proper procedure
Complete special projects, daily assignments, and other duties as directed by management