Events Director

Robert Morris University • Montreal, QC

10d • Onsite

About The Position

Robert Morris University (RMU) is transitioning the management of the UPMC Events Center to an in-house model and is seeking a highly experienced Director of Event Operations. This role is central to the RMU campus community, overseeing the 161,000 square foot multi-purpose facility that serves as the home for Colonial Men’s and Women’s Basketball and Women’s Volleyball. The UPMC Events Center, which opened in May 2019, is a 161,000 square foot facility on the campus of Robert Morris University. It serves as the home for RMU Colonial Men’s and Women’s Basketball and Women’s Volleyball, while also hosting concerts, commencement, conferences, featured speakers, and banquets. The venue features a 4,000+ seat arena and the 11,000 sq. ft. UPMC Health Plan Conference Center. The Director of Event Operations reports directly to the UPMC Events Center General Manager. This individual is responsible for the comprehensive management, supervision, and coordination of daily facility operations, including event management, conversions, and custodial services. The Director will provide administrative leadership and policy direction to ensure the highest quality of service for Robert Morris Athletics, university tenants, and external stakeholders.

Requirements

• 4-year degree required
• Minimum of five (5) years of experience in facility operations supervision, preferably within a public assembly facility.
• Knowledge of budget preparation, work crew supervision, and OSHA safety standards.
• Ability to communicate clearly and concisely in English (oral and written) and foster collaboration among staff and clients.
• Must be willing to work a varying schedule including nights, weekends, and holidays based on the event calendar.
• Frequently moves inside and outside the facility to supervise staff and interact with clients.
• Occasionally lifts up to 50 pounds
• May be required to operate a fork lift or high lift for maintenance assessments.
• Work is performed both indoors and outdoors in various weather conditions
• Noise levels vary from minimal to loud during event days.
• Possess or have the ability to acquire a valid driver’s license.

Nice To Haves

• a degree in Event Management or a related field is preferred.

Responsibilities

• Oversee the overall daily operations, maintaining building security, production, maintenance, and housekeeping.
• Direct the set-up and tear-down of the portable basketball floor, as well as configurations for concerts, commencements, family shows, and banquets.
• Select, train, and motivate the operations staff; implement disciplinary procedures and safety training as necessary.
• Develop and sustain Standard Operating Procedures (SOPs) and ensure departmental compliance with OSHA requirements.
• Control the departmental operating budget and manage the inventory and procurement of housekeeping and operations supplies.
• Coordinate with other university departments and outside contractors to ensure seamless event execution and a "customer-first" mentality.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1-10 employees