Director- Events Director

The Arc Los Angeles and Orange Counties•Downey, CA

7h•Onsite

About The Position

The Arc Los Angeles and Orange Counties is a 501(c)(3) nonprofit organization dedicated to serving adults from age 19 to seniors with intellectual and developmental disabilities across Los Angeles and Orange Counties. The Arc has a proven record of providing high quality, engaging, community-based programs since 1956. Our Mission: We empower individuals with intellectual and developmental disabilities and their families to build person-centered life skills, access opportunities, and belong. Our Vision: We envision a community where people with disabilities truly belong and thrive. The Director of Events oversees the Reagan Event Center rentals for community events. S/he is responsible for the strategic planning, leadership, providing tours and execution of all center events. This role oversees event logistics, hospitality and customer service with the support of event staff. S/he will leverage relationships to enhance event offerings, increase rentals, improve profitability, and ensure a positive experience for clients. Key responsibilities include contract negotiation, vendor management, budgets, and the implementation of strategic branding initiatives. Reports to the Chief Compliance and Operations Officer.

Requirements

Advanced degree and 5 years’ experience working with special events, bilingual English/Spanish preferred. Additional experience may be substituted for educational requirements.
Excellence in organizational leadership with the ability to coach staff, oversee and develop high-performance teams, and set and achieve strategic objectives.
Excellent organizational and interpersonal skills, including the ability to resolve disputes and observe confidentiality, exercising tact in dealing with sensitive, nuanced, and confidential issues and situations.
An adaptable multi-tasker with the ability to control and move forward on several priorities simultaneously.
Experience with evaluating staff, creating staff growth/development plans.
Able to successfully complete organizational provided Red Cross First Aid and CPR Training.
Adept at leading team and supervisory meetings and engaging staff to achieve high levels of performance.
Strong computer skills and able to navigate programs for data entry and recording.

Nice To Haves

bilingual English/Spanish preferred

Responsibilities

Lead and manage a center events team of 7 or more staff.
Align client’s objectives, budget and preferences for their event with Center offerings.
Work with other Directors to facilitate communication, teambuilding and leadership expectations and standards for special events.
Provides feedback and/or advice about menus, decor and entertainment.
Ensures the safety and well-being of all by following organizational policies, procedures, actively monitoring environments.
Develops and implements detailed event timelines and staff schedules to ensure smooth and efficient event execution.
Serves as the primary point of contact for vendors and suppliers, coordinating services and maintaining strong working relationships.
Proactively identifies and resolves issues that arise before and during events to ensure a high-quality guest experience.
Collaborates with the Executive Chef to coordinate staffing needs, ensuring adequate coverage of servers, kitchen staff, and cleaning crews.
Prepares, reviews, and manages event-related contracts in alignment with organizational policies and standards.
Develops, updates, and oversees event marketing materials to effectively promote services and enhance brand visibility.
Manages petty cash and oversees credit card usage, ensuring all expenditures are appropriate, accurately documented, and aligned with program needs.
Collaborate with other Arc Directors to help support organizational goals.