Events and Group Services Coordinator

Four Seasons•Minneapolis, MN

7d•Onsite

About The Position

Four Seasons Hotel Minneapolis seeks an Event and Group Services Coordinator to join their talented team. This role provides administrative support to Event Sales and Conference Services Managers and the Director, while becoming familiar with all aspects of the catering planning process. The position involves assisting in the organization of social events, acting as a liaison with Hotel Departments and Division Heads for internal meetings, and overseeing the seamless execution of small conferences, rooms-only group blocks, and select entertainment groups. The coordinator will collaborate with departments to arrange meeting spaces, audiovisual equipment, and F&B services, ensuring client needs are met throughout the event planning process. Additionally, the role includes providing personalized support to clients, maintaining detailed records, and contributing to the success of smaller events. Periodic assistance with front-of-house operations, inventory management of department supplies, and creating purchasing orders are also key responsibilities. The role requires compliance with Four Seasons standards for sales and marketing, and adherence to Work Rules and Standards of Conduct.

Requirements

Valid work authorization for the U.S.

Nice To Haves

Familiarity with all aspects of the catering planning process.

Responsibilities

Assist in the organization of social events and act as a liaison with the Hotel’s Department and Division Heads in planning internal Four Seasons Meetings.
Oversee the seamless execution of small conferences / rooms-only group blocks, and select Entertainment groups within the hotel, coordinating logistics, and ensuring all client needs are met.
Collaborate with all departments to arrange meeting spaces, audiovisual equipment, F&B services, and provide exceptional customer service to clients throughout the event planning process.
Provide personalized support to clients, maintaining detailed records, and contributing to the success of smaller events through efficient and attentive service.
Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on ‘quick sets’ or teardowns.
Maintain an inventory of all standard department supplies and printed materials, including but not limited to Catering Corporate and wedding packets, special menu cards and velum.
In the absence of a Catering or Conference Services Management, assist clients and seek out solutions to requests in a friendly, caring and helpful manner.
Create purchasing orders for the department.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.