EVENT VALET: Royal Park Hotel (Friday-Sunday, up to 3 weekend per month, $15+TIPS, 2:30PM-12:00AM)

Encore Service Group•Rochester Hills, MI

54d•Onsite

About The Position

Exceptional Event Valet Members Needed for seasonal events: Royal Park Hotel does LARGE events at their hotel, and we are looking for valet attendants for these events. You will not be scheduled if there is not an event happening on a weekend. You will know weeks prior to the event, and you will be scheduled for these events through our scheduling app. You will work on a team of other valet attendants parking and retrieving vehicles at delegated valet parking spots on the hotel campus and surface lots surrounding the hotel campus. We are looking for detail oriented, energetic and compassionate team members for our valet team at a local hospital. These individuals should be dependable, open to feedback and have a positive mindset along with great communication skills. Background in hospitality & customer service is a must.

Requirements

Must be responsible, reliable, well-spoken, attentive to all guest needs and punctual.
Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen.
The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
Applicants must also have reliable transportation to and from work.
Background in hospitality & customer service is a must.
Candidates for this position must be 18 years old for insurance purposes.

Nice To Haves

detail oriented
energetic
compassionate
dependable
open to feedback
positive mindset
great communication skills

Responsibilities

Report to work on time for all scheduled shifts ready to work
Greet all guests and visitors of the hotel in a friendly, professional and courteous manner and address them by name whenever possible
Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance that is crisp, pressed and clean
Drive, park and retrieve guest’s cars in a safe and courteous manner
Ensure customers are receiving timely service
Open doors (Doorman) and offer to carry luggage (Bellman) to the guest's room
Wash the windshield on each car we park, when requested by guests and visitors
Maintain a polite and professional demeanor at all times, regardless of the situation
Provide any assistance needed by the guest from their vehicle into the hotel
Actively seek opportunities to exceed expectations