Even Usher | Regent Bank Amphitheater
About The Position
The Event Usher assists patrons with customer service needs while they attend public or private events at Regent Bank Amphitheater in Broken Arrow, Oklahoma. The role includes helping patrons find seating or information, monitoring an assigned area, and responding to patron concerns in accordance with established policies and procedures. The position requires standing for long periods, climbing stairs in restricted lighting, and moving quickly and safely between areas. Flexible hours include evenings, weekends, and holidays. The position is in the Event Services department and reports to the Event Manager.
Requirements
- Good communication skills are required.
- Excellent customer service skills are required.
- Ability to stand for long periods.
- Ability to climb stairs in restricted lighting.
- Ability to move quickly from one area to another safely.
Nice To Haves
- High school diploma or GED preferred.
- One year of prior experience in a customer service position preferred.
Responsibilities
- Assist patrons with seating or other information as needed.
- Maintain position at assigned post and monitor the area of responsibility.
- Oversee the assigned area for spills or situations requiring staff attention.
- Operate a handicap lift with a wheelchair containing a patron, if applicable.
- Receive and act on patron complaints according to established policies and procedures.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
