Even Usher | Regent Bank Amphitheater
About The Position
The Event Usher assists patrons with customer service needs while attending public or private events. The role is based in Broken Arrow, Oklahoma, and is part of the Event Services department. The usher reports to the Event Manager. Duties may be changed or reassigned by management, and reasonable accommodations may be made for employees with disabilities. The position requires standing for long periods, climbing stairs in restricted lighting, and moving quickly and safely between areas. The role is not substantially exposed to adverse conditions. Hours are flexible and may include evenings, weekends, and holidays. Legends Global is a partner to live events, venues, and brands, providing services including venue management, hospitality, merchandise, sales, partnerships, and content and booking. Its network includes more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually.
Requirements
- Good communication skills.
- Excellent customer service skills.
- Ability to stand for long periods.
- Ability to climb stairs in restricted lighting.
- Ability to move quickly and safely from one area to another.
Nice To Haves
- High school diploma or GED preferred.
- One year of prior experience in a customer service position preferred.
Responsibilities
- Assist patrons with seating and other information as needed.
- Maintain the assigned post and observe the area of responsibility.
- Monitor the assigned area for spills or situations requiring staff attention.
- Operate a handicap lift with a wheelchair containing a patron, if applicable.
- Receive and act on patron complaints according to established policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
