Event Tenant Experience Coordinator

UG2•Boston, MA

3d•Onsite

About The Position

UG2 is seeking an energetic and service-driven Event & Tenant Experience Coordinator to support programming, tenant engagement, and community activations at Lyrik Back Bay. This role plays a key part in delivering elevated, hospitality-focused experiences that bring the property’s dynamic mixed-use environment to life. At the center of Lyrik is a vibrant, multi-level open-air plaza connecting office, retail, dining, and hospitality. This position will help activate that space through thoughtful programming, seamless event execution, and meaningful tenant engagement. The ideal candidate thrives in a fast-paced environment, takes pride in delivering exceptional experiences, and approaches each interaction with professionalism, creativity, and a hospitality-first mindset.

Requirements

1–3 years of experience in event coordination, hospitality, venue management, or experiential marketing (internships and contract roles included)
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills with a guest-first approach
Experience in customer-facing or hospitality-driven roles preferred
Ability to work both independently and collaboratively across teams
Proficiency in Microsoft Office Suite and familiarity with social media platforms
Flexibility to work evenings and weekends based on event schedules
Ability to work both indoors and outdoors in a variety of event settings
Must be able to lift, push, pull, or carry up to 25–35 pounds as needed for event setup and operations

Responsibilities

Coordinate and execute tenant-facing events, including wellness programming, networking events, and seasonal activations
Support tenants in reserving and utilizing amenity spaces, conference rooms, and shared areas
Serve as the primary on-site contact for tenant event logistics, including setup, A/V coordination, and space configuration
Foster a strong sense of community through ongoing engagement initiatives and curated programming
Assist in the execution of public events and activations in partnership with the Marketing team
Coordinate vendors, rentals, signage, and event logistics for plaza programming
Act as the on-site host during events, ensuring smooth operations and an exceptional guest experience
Support seasonal activations that position Lyrik as a premier destination in Back Bay
Oversee event setup and breakdown, including furniture arrangements, signage, and materials distribution
Partner with Operations, Engineering, Security, and Janitorial teams to ensure seamless execution
Ensure compliance with building policies, permits, and insurance requirements
Maintain organization of storage areas, supplies, and event materials
Collaborate with Marketing to promote events and enhance visibility
Capture event content (photos/video) for social media and digital channels
Provide logistical support for marketing campaigns and special initiatives