Event Support Coordinator

Crisis24Menlo Park, CA
Hybrid

About The Position

We are seeking an Operations and Events Coordinator to support high-impact initiatives with a primary focus on event coordination and special project delivery. This role partners directly with the Program Manager and Operations Manager to plan, execute, and manage meetings, events, conferences, and cross-functional projects. The ideal candidate brings experience in security operations or a related field, thrives in a fast-paced, emergency-driven environment, and has a passion for problem-solving, organization, and delivering exceptional event experiences. This individual will serve as the first point of contact for executive on-site and off-site events, maintaining a polished and professional presence at all times.

Requirements

  • 4+ years of relevant project coordination, operations, or administrative experience
  • Solid planning and organizational skills with strong attention to detail
  • Ability to manage multiple projects simultaneously and meet deadlines independently
  • Professional written and verbal communication skills
  • Experience creating presentations for senior levels of leadership
  • Experience working with cross-functional and geographically distributed teams
  • Proficiency in Microsoft Office Suite (especially Excel), Google Workspace, and project management tools
  • Ability to analyze, prioritize requests, and identify critical issues quickly
  • High emotional intelligence, customer focus, and a professional, global mindset
  • Willingness to work evenings and weekends as necessitated by events
  • Up to 40% travel required

Nice To Haves

  • Previous experience in event security logistics and/or event planning
  • Background in security operations or an emergency-driven business environment
  • Experience in project management, change management, communications, business analysis, or financial management
  • Comfort learning new technology and applications quickly

Responsibilities

  • Plan, prioritize, schedule, and ensure delivery of executive meetings, events, conferences, and workshops—both on-site and off-site
  • Serve as the primary logistical point of contact for event coordination, health/safety protocols, and attendee management
  • Coordinate with vendors and contractors to ensure on-time, high-quality delivery of event services, security systems, and operational support
  • Manage event communications and requests, ensuring timely and accurate follow-through
  • Develop and implement event policies, protocols, and standard operating procedures
  • Maintain composure and sound judgment in high-pressure, high-visibility situations involving executives, authorities, clients, and the public
  • Support the design and delivery of project deliverables including roadmaps, project plans, change impact assessments, and communications plans
  • Support cross-functional meetings: capture notes, update project documents, and manage QBRs reviews
  • Prepare drafts of executive-level presentations for senior leadership
  • Create and maintain comprehensive project documentation with timely stakeholder updates
  • Contribute to business case development, change management planning, and governance preparation
  • Use project management and workflow tools to monitor schedules, manage tasks, and report progress
  • Work collaboratively across business, creative, and technical teams—including geographically distributed partners
  • Function as a team player who can both lead initiatives and execute on the direction of senior leaders
  • Manage stakeholder expectations and provide regular, transparent updates on project status
  • Supervise and direct workflow for event-related and operational communications
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