Event Supervisor

LAZ Parking Texas•Austin, TX

3d•Onsite

About The Position

LAZ Parking is one of the largest and fastest-growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts! We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

Requirements

Strong customer service experience.
Ability to communicate professionally and effectively.
Ability to speak, read, and comprehend the English language.
Must be open to feedback, differing opinions and other points of view.
Demonstrates a sense of urgency and timeliness.
Demonstrate the ability to seek improvement.
Excellent team building and interpersonal skills.

Nice To Haves

Hospitality experience preferred but not required.

Responsibilities

Ensures staff adheres to rules of conduct, policies, and procedures.
Supervises, mentors, and trains staff on day-to-day activities.
Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
Responsible for running any reports related to daily revenue, other reports requested by management.
Assists with periodic training as needed.
Resolve customer service issues or questions as needed.
Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Other related duties as assigned.