Event Staff | Part-Time | PPL Center

Oak View Group•Allentown, PA

5d•Onsite

About The Position

This Event Staff position is responsible for patrolling all areas of property and parking lots, securing doors, and ensuring the safety of all guests, employees, and contract labor while on premises; and securing property during move-in/out trade shows, conventions, or events. Event Staff are responsible for maintaining a positive guest experience for all PPL Center patrons. Event Staff enforce all rules, regulations, and policies of the PPL Center while providing excellent customer service.

Requirements

High School diploma or GED
Effective communications skills required; additional languages are a plus
Ability to interact with guests and staff with a professional and friendly appearance and attitude
Ability to work independently with minimal supervision and as part of a team
Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays
Must be able to stand or walk constantly for extended length of time
Must be able to work in an environment of moderate to loud noise levels

Responsibilities

Greet guests in a friendly and courteous manner.
Attend to your assigned position during the course of the event
Secure entrance doors, escalators, stairwells, lobbies, and backstage areas.
Have knowledge of building layout, including restrooms and exits.
Have knowledge of all rules and regulations for admittance to your area.
Have knowledge of all authorized credentials.
Monitor guests and enforce rules.
Assist in crowd management, seating discrepancies, clearing aisles and settling disputes
Inform supervisor of developing problem.
Respond in a quick and professional manner to incidents.
Be aware of all special functions or activities that occur during the event.