Event Staff | Part-Time | Rio Rancho Events Center
About The Position
As a member of the Event Staff Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, and greeting. You will have the opportunity to assist our guests by offering directions and sharing information while creating a world-class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere!
Requirements
- High school diploma or G.E.D.
- 6 months to 1 year of Event experience, preferably in a similar environment.
- Ability to work with minimal supervision.
- Strong customer service skills.
- Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff, including management.
- Ability to work irregular hours, including night shifts, weekends, and holidays.
- Professional presentation, appearance, and work ethic.
Responsibilities
- Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
- When gates open, welcome our fans with a great smile and helpful attitude
- Scan event tickets, ensuring that the proper ticket is being used to gain entry
- Assist fans in locating their ticketed seats
- Being alert and proactive to potential hazards and reporting incidents when they occur
- Monitor your assigned area for issues and opportunities to make lasting memories for our fans
- Respond to all guest concerns/complaints promptly and in a professional manner
- Assist guests in ADA-accessible seating sections
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Manage the foot traffic flow of large crowds
- Be knowledgeable about the arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
Benefits
- 401(k) savings plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
