Event Staff

Andy Frain ServicesShreveport, LA
$14 - $16Onsite

About The Position

Event Staff provides excellent customer service to clients, customers, employees, guests, patrons and or visitors in accordance with position assignment and Post Orders to ensure a safe, comfortable and enjoyable environment. This position will be event based as needed.

Requirements

  • Must meet and continue to meet Andy Frain employment standards.
  • Must be able to see, hear, speak and write clearly.
  • Knowledge of or ability to learn safe work practices.
  • Knowledge of or ability to learn emergency policies and procedures.
  • Ability to carry out instructions furnished in written, oral or diagram form.
  • Ability to be an effective team member.
  • Ability to maintain professionalism in unusual or difficult circumstances.
  • Ability to quickly assess and handle difficult and hostile situations.
  • Ability to adapt to change in procedures, locations and the organization.
  • Must possess strong interpersonal and customer service skills.
  • Must be able to arrive on time for scheduled shifts.
  • Be at least 18 years of age.
  • Be a citizen of the United States or lawful permanent resident.
  • Have a high school diploma or a General Equivalency Diploma.
  • Possess a reliable means of communication (i.e. phone).
  • Possess a reliable means of transportation (public or private).
  • Pass a criminal background check, in accordance with State/Federal law and guidelines.
  • Possess a valid driver’s license, as required for duty.
  • Pass an employment and personal history check, in accordance with State/Federal law and guidelines.
  • Possess basic aptitudes and physical abilities including; color perception, visual acuity, physical coordination, motor skills, meeting lifting requirements (pass the Fit for Duty).

Responsibilities

  • Controls movement of staff, visitors, property and or vehicles into and through the permitted areas of the client site; provided directions and places barriers; carries out admittance and access procedures as required.
  • Assists visitors with a legitimate need to gain entry to the site; screens visitors and client employees in an efficient manner in order to expedite their admittance to the site.
  • Provides excellent customer service; provides a courteous, respectful and pleasant interaction with each client employee and visitor. Presents a good impression of the client and Andy Frain by maintaining a professional image and greeting people in a polite and friendly manner.
  • Provides operational assistance before, during and after events; monitors assigned area for safety, cleanliness and functionality and corrects or reports issues as required.
  • Responds to accidents, conditions, emergencies or incidents in accordance with established procedures and/or through training; assists as required and provides direction or information to others.
  • Reports incidents or suspicious activity to security personnel, client representatives, Andy Frain Management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site; prepares logs or reports as required.
  • Completes other similar tasks as required by circumstance or post order.
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