Event Staff

Ruth Eckerd Hall•Clearwater, FL

1d•Onsite

About The Position

To serve the Mission, Vision and Values of REH, Inc. by engaging with patrons to assist with their needs before, during, and after the show, while maintaining cleanliness and ensuring safety of the venue.

Requirements

High School Diploma or equivalent preferred.
One-year customer service, preferably in the hospitality industry.
Ability to exercise excellent verbal, written, and interpersonal communication skills.
Ability to use acute sense of judgment, tact, and diplomacy.
Ability to make quick and effective decisions.
Ability to communicate effectively both orally and in writing.
Ability to handle multiple and diverse tasks.
Ability to organize people, tasks and processes to ensure a smooth event.
Valid driver’s license and safe driving record.
Successful completion of a background check and drug screen.

Responsibilities

Greet guests, answer guest questions, assist guests with locating their seats, and examine tickets for entry to various seat levels around the venue during the event.
Assist with keeping the venue safe, clean, and presentable to the guest.
Resolve guest complaints or problems.
Examine tickets or passes to verify authenticity.
Provide assistance to guests with special needs, such as helping with seat accommodations.
Guide guests to exits or provide other instructions or assistance in case of emergency.
May assist in verifying staff credentials to generally restricted areas.
Partner at the end of the show to close the venue.
Assist patrons by giving directions to places inside or outside the venue.
Ensure guests are safely enjoying the show.
Additional tasks as requested by management.