Event Staff

The Franklin Inst • Philadelphia, PA

19h • $0 - $16 • Onsite

About The Position

The Franklin Institute (TFI), the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives. At TFI, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.

Event Staff is a customer-focused position that must ensure that all clients have a memorable experience, free of operational and customer service issues, that truly delivers on the brand promise to welcome and inspire guests and experience genuine hospitality. This position will also be responsible for ensuring the client’s needs have been exceeded during the event, as well as creating a fun, positive, inclusive team environment for all staff members and guests.

Requirements

• Proven success working at a sophisticated event venue that has a focus on delivering a world-class visitor experience.
• Must be able to think on their feet and provide excellent customer service to guests who are expecting a one-of-a-kind memorable event.
• Outgoing, positive, and team-oriented personality.
• Customer service-oriented.
• Ability to appreciate and be sensitive to the feelings of others.
• Professional/Work Ethic.

Responsibilities

• Ensure that all clients have a memorable experience, free of operational and customer service issues.
• Deliver on the brand promise to welcome and inspire guests and experience genuine hospitality.
• Ensure the client’s needs have been exceeded during the event.
• Create a fun, positive, inclusive team environment for all staff members and guests.
• Greet, direct, and assist the client, guests, and vendors.
• Proactively support the Event Manager.
• Adapt to various situations and guests’ needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed