Event Staff Supervisor | Part-Time | NOW Arena
About The Position
The Hideaway Brew Garden is looking for a high-energy, friendly, Event Staff Supervisor to ensure the beer garden continues to be the best outdoor music venue in the area. This role pays an hourly rate of $30.00. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Requirements
- 2-3+ years of experience in restaurant, hospitality, or live event operations; prior supervisory experience preferred.
- Proven ability to lead teams in fast-paced, outdoor event environments.
- Strong problem-solving skills with the ability to remain calm and professional under pressure.
- Excellent interpersonal and customer service skills.
- Flexible availability, including weekends, evenings, holidays, and outdoor work in varying weather conditions.
- Physically able to stand for extended periods and lift/carry heavy items as needed.
Responsibilities
- Oversee and execute opening and closing procedures for the Hideaway Brew Garden property, ensuring operational readiness, safety, and cleanliness standards are met.
- Supervise front-of-house operations, including guest welcome, reservations, and group check-ins, ensuring a smooth and positive arrival experience.
- Lead on-site response to weather-related situations and emergency procedures, maintaining guest and staff safety at all times.
- Provide cross-departmental leadership and support across concessions, bar service, cleaning crews, artist/band relations, and guest services.
- Act as the primary point of contact for staff during events, addressing operational challenges, resolving guest concerns, and making real-time decisions.
- Monitor crowd flow and venue conditions to ensure a safe, organized, and enjoyable event environment.
- Support staff performance by offering direction, problem-solving assistance, and hands-on leadership during high-volume events.
Benefits
- 401(k) Savings Plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
